Jira
Farihin Zalikha Ismail
Quality Analyst
Puchong/Selayang
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Quality Analyst
Fusionex Group
Petaling Jaya
07.2021 - Current
- V-circle & Emerce TV
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Optimized test cases to maximize success of manual software testing.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Created and achieved product quality objectives and met product specifications.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Software Test Engineer
Beyondsoft Malaysia Sdn Bhd
Subang Jaya
07.2020 - 07.2021
- Machan (HP Click) is a printing tools that has been develop by HP development team in Barcelona
- Hands on testing printer’s hardware testing and software testing
- Work closely with development team from Barcelona on queries and issues raise so that the testing period is finished within time given.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Quality Analyst
Petronas ICT Sdn Bhd
Kuala Lumpur
10.2018 - 07.2020
- PRBI, VINCI , ExTIM, VINCI 2.0
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed and maintained quality assurance procedure documentation.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Liaised with vendors and end-users to uncover system optimization opportunities.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Analyzed quality and performance data to support operational decision-making.
- Participated in departmental meetings to establish short- and long-term strategy.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Created and revised procedures, checklists and job aids to reduce errors.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
IT Consultant
Al Ain
04.2018 - 10.2018
- Provides an IV&V consultation services for MAMPU's project called SMEHIP1
- To do analysis on SRS documentation and manual & automation testing on the system as well
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Created service level agreement for IT operational functions and help desk operations.
- Inspected equipment, assessed functionality and optimized controls.
- Developed clear specifications for project plans using customer requirements.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Education
BACHCELOR OF ENGINEERING - TECHNOLOGY, ELECTRONIC TECHNOLOGY ENGINEERING (INTEGRATED ELECTRONICS
Universiti Malaysia Perlis
01.2013 - 01.2017
Skills
Test implementation
Software
TestRail
DevOps Testing
Google Sheets
Bugzilla
References
Nurakmar Rosali | nurakmar.rosali@fusionex-group.com
Senior QA
+60182025860
Nor Af’idah Mohd Zandar | norafidah.mzandar@petronas.com.my
Business Analyst OEX & HSE
+017-3286043
Noor Ayuni Abd Rahman | noor.ayuniabdrahman@petronas.com.my
Project Manager OEX & HSE Petronas
+60134327349
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quality Analyst
Fusionex Group
07.2021 - Current
Software Test Engineer
Beyondsoft Malaysia Sdn Bhd
07.2020 - 07.2021
Quality Analyst
Petronas ICT Sdn Bhd
10.2018 - 07.2020
IT Consultant
Al Ain
04.2018 - 10.2018
BACHCELOR OF ENGINEERING - TECHNOLOGY, ELECTRONIC TECHNOLOGY ENGINEERING (INTEGRATED ELECTRONICS
Universiti Malaysia Perlis
01.2013 - 01.2017
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