Fariha Motherudin
Bandar Baru Bangi
Summary
Detail-oriented, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
22
22
years of professional experience
1
1
Certification
Work History
STARTUP CO-FOUNDER
INSTAROMA VENTURES
Bandar Baru Bangi, Selangor
01.2019 - 06.2025
- Developed and implemented e-commerce strategies which includes defined target markets, setting sales goals and outlining strategies for growth and expansion.
- Developed, managed, and monitored e-commerce stores across five platforms and maintained a presence on social media channels
- Directed inventory management and logistics, ensuring seamless order fulfillment and consistent product availability
- Analyzed sales data and metrics by tracking store traffic, conversion rates and other key performances indicators to identify areas for improvement
- Continuously adapted to evolving e-commerce landscape through proactive learning and technology adoption
SENIOR SOFTWARE QUALITY ENGINEER
MIMOS Bhd
Kuala Lumpur
08.2008 - 05.2015
- Planned, developed and reviewed software, SCM and business processes and procedures which then translate into workflows, process diagrams, data flow and technical specifications before formalizing into SOPs as part of process governance activities.
- Facilitated in institutionalizing and performing software and SCM audits on the assigned projects to ensure that the deliverables and processes are conforming to standards and metrics outlined by the organization.
- Lead quality assurance activities in projects and changes of releases by working in cross functional teams in achieving project quality and business objectives.
- Responsible in promoting code automation via JIRA tools, SonarQube, SVN, Jenkins in promoting Continuous Integration, SDLCs and Agile methodologies
- Coordinated, promoted and conducted process trainings for new hires and project members on any new process, tools implementation, process improvement initiatives, and RCA sessions to drive continual improvement culture in the organization.
SOLUTION DEVELOPER
IPerintis Sdn Bhd (currently Petronas ICT)
Kuala Lumpur
06.2006 - 08.2008
- Responsible to collect, understand and analyze customer's requirements and translated the requirements into project and technical documentation.
- Developed PHP,. Net and MS Sharepoint projects for Petronas Maritime, Chemical Methanol, Refinery, HR.
- Established, coordinated and reviewed 'Release and Change Management' and 'Configuration Management' process area and maintained the work instructions, workflows and procedures before facilitated the implementation across organization.
- Conducted awareness and process training for the division
ASSISTANT MANAGER
TMNet Sdn Bhd
Cyberjaya, Selangor
08.2003 - 05.2006
- Defined, created and analyzed Streamyx process starting from sales, port planning, port installation, service provisioning, billing, customer feedback and resolution
- Gathered, monitored and prepared weekly, monthly, ad-hoc Streamyx ports reports to be submitted to Management, Marketing, Sales, Technical and internal groups
- Designed, developed and maintained interactive Streamyx port websites to be used by Marketing, Technical, Sales and Customer service
- Developed and reviewed technical training contents for new enhancement and perform ongoing training/presentations to respective groups (Sales/CRM/Operation) in order for them to efficiently and effectively perform their respective tasks.
Education
Master of Business Administration (MBA) -
University Tenaga Nasional
08.2017
B.IT (Hons) - Information System Engineering
Multimedia University
05.2003
Skills
- E-commerce platform implementation
- Social media management
- CMMI process improvement
- ITIL Service Transition
- Configuration Management
- Change Management
- Release Management
- Six Sigma
- Process Governance and Audits
- Agile JIRA, Subversion, SonarQube, Fisheye, Continuous Integration
Certification
- Certified Software Quality Analyst, QAI Global, 2013
- ITIL Foundation Certificate in IT Service Management, Peoplecert Group, 2013
- Six Sigma Green Belt, Motorola University, 2010
- ISO 9001:2008 Internal Quality Audit training, SIRIM Training Services, 2013
- TRIZ practitioner, myInventus Malaysia, 2009
Timeline
STARTUP CO-FOUNDER
INSTAROMA VENTURES
01.2019 - 06.2025
SENIOR SOFTWARE QUALITY ENGINEER
MIMOS Bhd
08.2008 - 05.2015
SOLUTION DEVELOPER
IPerintis Sdn Bhd (currently Petronas ICT)
06.2006 - 08.2008
ASSISTANT MANAGER
TMNet Sdn Bhd
08.2003 - 05.2006
B.IT (Hons) - Information System Engineering
Multimedia University
Master of Business Administration (MBA) -
University Tenaga Nasional
Publications
- Paper Title: A PROPOSED MODEL OF CODE QUALITY MATURITY MODEL | International CONFERENCE ON SOFTWARE ENGINEERING (ICSE) DUBAI 2015
- Paper Title: EVALUTION OF CODE QUALITY BEST PRACTICES INTO DASHBOARD | International Workshop on CMMI based Software Process Improvement in Sme (SPISME) 2011
- Paper Title: OPTIMIZING SOFTWARE TECHNICAL SPECIFICATION INSPECTION PROCESS IN A R&D ENVIRONMENT | Software Engineering Process Group (SEPG2010 Europe)
ADDITIONAL INFORMATION
- Notice: Immediately available
- Expected Salary: RM 8300
References
References available upon request
Awards
Y2021-2024: Awarded Top 5 Sales Achiever status for RTE e-commerce products, Y2014: Received 'Quick Reward and Recognition' in view of full dedication, good leadership and team work to ensure smooth execution and achieving results in the projects., Y2013: Lead an improvement project in standardizing organization's coding standards and software metrics which to be used in determining projects health, project quality and mitigation actions., Y2012: Introduced and coordinated an integrated dashboard using SonarQube-JIRA which reduced 65% inspection time among software developers., Y2009: Participated in achieving CMMI maturity Level 5 audit assessment and in-charged in 'Verification' and 'Technical Solution' process area which resulted ZERO non-compliance., Y2009: Improved and optimized requirement review process by applying Six Sigma methodologies and techniques which reduced 41% of appraisal effort among engineers