Summary
Overview
Work History
Education
Skills
Languages
Marital Status
Timeline
Generic
FARID IZAT BIN KADIR ISMAIL

FARID IZAT BIN KADIR ISMAIL

KUANTAN,PAHANG

Summary

Assistant branch manager with extensive retail management experience and a focus on optimizing operations and service delivery. Proven track record in leading customer service teams and enhancing processes to improve efficiency. Skilled in Microsoft Office and Canva, with strong capabilities in client relationship management and performance tracking. Detail-oriented professional dedicated to exceptional customer experiences and fostering positive relationships.

Overview

3
3
years of professional experience

Work History

Assistant Branch Manager

99 Speedmart Sdn Bhd
Kuantan,Pahang, Malaysia
04.2026 - 06.2026
  • Assist branch manager by supporting everyday outlet operations and service delivery.
  • Open and close outlet using company procedures each day.
  • Manage daily retail tasks, including stock checks and customer requests.
  • Reconcile all payment transactions and tally receipts accurately at closing
  • Maintain supplier and warehouse coordination to restock outlet inventory consistently.

Graduate Executive Trainee (ASNB)

Permodalan Nasional Berhad (PNB)
Seberang Jaya,Penang, Malaysia
07.2023 - 02.2024
  • Delivered day-to-day administrative support for permanent staff at work.
  • Arranged documentation, photocopied files, and prepared submissions for headquarters.
  • Submitted completed paperwork through system channels to headquarters reliably.

Education

Bachelor of Business Administration - Bachelor Of Business Administration (Hons) in Management and Entrepreneurship

UNIVERSITI KUALA LUMPUR
KUALA LUMPUR
01-2022

Diploma of Higher Education - Diploma In Business Studies

POLITEKNIK SEBERANG PERAI,PENANG
PULAU PINANG
01-2017

SPM -

Sekolah Menengah Kebangsaan Kampung Jambu
TAIPING,PERAK
01-2012

Skills

  • Customer service and support
  • Team leadership
  • Process optimization
  • Retail management
  • Administrative support
  • Documentation management
  • Client relationship management
  • Performance tracking
  • Supplier coordination
  • Microsoft Office proficiency
  • Canva design skills

Languages

English
Upper Intermediate
B2
Malay
Proficient
C2

Marital Status

  • Married

Timeline

Assistant Branch Manager

99 Speedmart Sdn Bhd
04.2026 - 06.2026

Graduate Executive Trainee (ASNB)

Permodalan Nasional Berhad (PNB)
07.2023 - 02.2024

Bachelor of Business Administration - Bachelor Of Business Administration (Hons) in Management and Entrepreneurship

UNIVERSITI KUALA LUMPUR

Diploma of Higher Education - Diploma In Business Studies

POLITEKNIK SEBERANG PERAI,PENANG

SPM -

Sekolah Menengah Kebangsaan Kampung Jambu

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