FARIDAH GANGUT
Ampang
Summary
Dynamic F&B Supervisor with strengths in team coordination and guest relations. Manages daily Food & Beverage operations to uphold 5-star service standards. Drives performance improvements through effective staff training and quality control.
Overview
3
3
years of professional experience
Work History
F&B Supervisor And Asst Admin F&B
Hotel InterContinental Kuala Lumpur
ampang, Selangor
01.2023 - Current
- InterContinental hotel kuala lumpur
F&B Supervisor and Admin F&B
Experienced hospitality professional with strong background in Food & Beverage operations, restaurant reservations, and guest services within luxury hotel environments. Skilled in supervising daily F&B operations, handling VIP and group bookings, resolving guest complaints, and ensuring consistent 5-star service standards. Proven ability to work in fast-paced environments while maintaining high attention to detail, excellent communication, and strong teamwork across departments including kitchen, front office, and events.
Education
Certificate of Higher Education - College
Asian Tourism International College
Kota Kinabalu01-2010
Skills
- Beverage inventory management
- Customer service
- Staff training
- Event coordination
- Restaurant operations
- Quality control
- Time management
- Guest relations
- Problem solving
- Reservation management
- Performance monitoring
- Compliance adherence
- Pos system opera
- Multitasking & Team Coordination
References
- Ooi Injin Director F&B Manager InterContinental Hotel Kuala Lumpur
Phone : 6012-330 2425
Email : injin.ooi1@ihg.com
- Jai Kumar F&B Assist MANAGER InterContinental Hotel Kuala Lumpur
Phone : 60 18-328 7672
Email : Jai.Kumar@ihg.com
- Khazuddin Khalid
Restaurant Manager - Serena Restaurant Food and Beverages
Phone : 60 11-3315 8503
Email : Khazuddin.Khalid@ickualalumpur.com.my
Timeline
F&B Supervisor And Asst Admin F&B
Hotel InterContinental Kuala Lumpur
01.2023 - Current
Certificate of Higher Education - College
Asian Tourism International College