Farid Eskandar
Transport Manager
Kuala Lumpur,Selangor
Work Preference
Summary
Experienced logistics and transportation manager with a proven track record of achieving organizational objectives. Expertise in developing innovative strategies that reduce costs and improve efficiency across teams. Proficient in analyzing transportation requirements and ensuring adherence to safety and environmental standards. Demonstrated reliability and strong work ethic facilitate quick adaptation to new challenges.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Transport Manager
DHL Ecommerce
07.2021 - Current
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities
- Oversaw team of 50 drivers by reviewing performance to promote timely and efficient deliveries and operations
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems
- Formed strategic partnerships, established metrics and participated in complex negotiations
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Effectively collaborate with airline personnel to oversee the efficient handling and loading of shipments at cargo terminals, ensuring proper care and attention to detail throughout the process.
- Assessed logistics needs and identified opportunities for improving supply chain processes.
- Ensured adherence to company policies and procedures related to transport activities.
- Monitored KPI's such as on-time delivery rate, freight costs, and customer satisfaction.
Assistant Hub Manager
DHL Ecommerce
06.2019 - 06.2021
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
- Handled day-to-day shipping and receiving overseeing more than 200,000 packages per day
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Head
ECOMMERCE, GD Express
09.2016 - 06.2019
- Worked in matrix management environment with oversight of division level managers, operations and sales
- Devised processes to boost long-term business success and increase profit levels
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Successfully managed to upheld service quality during peak season with 95% success delivery rate
Operation Executive
Lazada Malaysia
03.2014 - 08.2016
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Managed system support functions to set priorities and service levels expectations
- Reported customer feedback to management, including any signs of customer dissatisfaction
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
Education
MBA - Strategic Management
Universiti Teknologi Malaysia
Kuala Lumpur06.2026
Business Administration
Universiti Teknologi Mara
Puncak Alam, Selangor12.2021
Skills
Logistics management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Malay
Advanced (C1)
Timeline
Transport Manager
DHL Ecommerce
07.2021 - Current
Assistant Hub Manager
DHL Ecommerce
06.2019 - 06.2021
Head
ECOMMERCE, GD Express
09.2016 - 06.2019
Operation Executive
Lazada Malaysia
03.2014 - 08.2016
MBA - Strategic Management
Universiti Teknologi Malaysia
Business Administration
Universiti Teknologi Mara