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FARHANA ADNAN
Student
Summary
As an Arabic language literature student, I have developed strong critical thinking, analysis, and communication skills. I am responsible, orderly, and have experience coordinating events and working with diverse groups. I am excited to apply my leadership, teamwork, and communication skills in my future work experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Retail Associate
MR. DIY
sungai besi
10.2022 - Current
- Assisted customer with product enquires, provided recommendation and processed transactions with POS system.
- Collaborated with team members to develop strategies to improve customer satisfaction and increase sales revenue.
- Worked with loss prevention in monitoring shopper behavior.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
High School Diploma -
Pondok Modern Darussalam Gontor
Indonesia 01.2014 - 01.2018
Bachelor in Arabic Language & Literature - Arabic Language & Literature
AL-MADINAH INTERNATIONAL UNIVERSITY
Kuala Lumpur 09.2019 - 07.2023
Skills
Self-directed learning
Verbal and written communication
Approachability
Positive and engaging demeanor
Software
Microsoft software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Associate
MR. DIY
10.2022 - Current
Bachelor in Arabic Language & Literature - Arabic Language & Literature
AL-MADINAH INTERNATIONAL UNIVERSITY
09.2019 - 07.2023
High School Diploma -
Pondok Modern Darussalam Gontor
01.2014 - 01.2018