To be a personal trainer
Farhan Rezman
Supervisor
Nilai, Negeri Sembilan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Shopee Express
Supervisor Analyst
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
CONCENTRIX LAZADA
Staff
2 2022 - 5 2022
- I work as a customer service for Lazada's customer support
- I attend calls and serve customer for their need of help with Lazada's apps, purchasing, refunds and any kind of problems that our customer are facing with.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
SHOPEE HUB SORTER
1 2020 - 1 2022
- Sort all parcel arrived from various places by lorry
- Sorting according to places and area in Nilai
- Working night shift from 12:00am to 12:00pm
- Must be settle before morning to ship the parcels by the delivery man
- Sometimes I do delivering parcels too.
Education
Diploma - Diploma In Sport Management
Kolej Poly Tech Mara
Bangi, Selangor, Malaysia 04.2001 -
Skills
Loss prevention strategies
Reliability and punctuality
Cash Handling Accuracy
Teamwork
Problem-solving abilities
Honest and Dependable
Excellent Communication
Decision-Making
Able to understand Malay , English and Chinese
Interests
Able to work as any related sport or fitness company
Accomplishments
- Earned the best hub in Malaysia Award in 2024 for Shopee Express.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieve hub KPI at the top level
- Able to control damage and loss rate
- Promoted to be supervisor analyst to senior analyst
Gym & Volleyball
I love to learn about fitness since i was in secondary school. I dreamed to have a best physique one day. Until now im still willing to learn more about fitness and how to achieve the best physique in myself. I usually will find my time to work out one hour at least 5 times a week. I am also a state volleyball player for Negeri Sembilan.
Timeline
Shopee Express
Supervisor Analyst
09.2022 - Current
Diploma - Diploma In Sport Management
Kolej Poly Tech Mara
04.2001 -
CONCENTRIX LAZADA
Staff
2 2022 - 5 2022
SHOPEE HUB SORTER
1 2020 - 1 2022
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