Farhan Ali
IT Support Specialist
Kuala Lumpur,14
Summary
Entry-level IT support professional: recently complete the Google IT Support Professional Certificate and I have a 1 year work experience in costumer services - a hands on IT support that covers the Troubleshooting, costumer service, system administration, operating system,security analyst, Help desk support, Active directory, Linux.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
1
1
English
Work History
Restaurant Waiter
D Tandoor Restaurant
Kuala Lumpur , Selangor
03.2017 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
Education
10th - Gernal Science
Government New Model High School
Faisalabad Punjab Pakistan 03.2002 - 10.2012
Computer Science
Google IT Support Professional Certificate - Coursera
New York 09.2022 - 08.2023
Skills
Troubleshooting
Timeline
Computer Science
Google IT Support Professional Certificate - Coursera
09.2022 - 08.2023
Restaurant Waiter
D Tandoor Restaurant
03.2017 - Current
10th - Gernal Science
Government New Model High School
03.2002 - 10.2012
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