Fareen Nor Idrus

• Maintained up-to-date knowledge of parts and service changes.
• Verified transactions, parts orders and shipping dates and entered information into databases and reports.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Communicated with customers to assess and address individual needs, providing timely and quality support via SAP systems.
• Resolved problems, improved operations and provided exceptional service.

Re-designation the job tittle.

• Organize and maintain easily retrievable archive of documentation and information.
• Supported other departments within organization by providing timely responses related to finance-related queries.
• Identify purchasing needs and handle day-to-day procurement requests.
• Create purchase requisitions and ensure accurate goods delivery in Fiori.
• Verify invoice accuracy in FI (Finance Invoice), SWT (SAP Wholesale Template), VIM (Vendor Invoice Management) from Fiori system and coordinate with accounts department for payment.
• Verify received invoice in purchase control in Kerridge Autoline system for Reman Parts, Tyres, Stock, VOR and PTP.
• To assist accounts team or audit for any documentation needed from Parts Logistics.
• Maintain daily data to MS Access for Keys FP.
• Prepare monthly reports for Insurance Freight Inbound and Outbound.
• Costing for parts (Keys) ordered from GLC.
• Filing for all customs receipt and K1 for audit purpose.
• Manage department supplies including stationery.
• Coordinate office activities and cultural festivities.

• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Processed documents and materials to disseminate information to appropriate parties.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Booked and prepared meeting rooms, making arrangements for availability of refreshments.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Purchased and maintained office supplies.
• Purchased and maintained office supplies
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
• Maintained filing system and organized customer documents for easy retrieval of information
• Issued invoices and followed up on outstanding payments to remind clients to pay on time
• Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly