FARANINA BINTI MAHMUD
KUALA LUMPUR
Summary
Versatile professional with extensive experience across diverse industries, including debt recovery, production management, personal assistance, insurance sales, and event coordination. Demonstrates expertise in managing overdue accounts, negotiating repayment plans, and ensuring compliance with legal regulations. Skilled in wardrobe styling and special effects makeup for TV dramas and films, alongside providing personalised support to artists and VIPs for events and schedules. Adept at delivering impactful presentations on insurance benefits to large audiences and exceeding sales targets. Proficient in Microsoft Office tools with a strong background in event planning and creative design. Committed to leveraging multifaceted skills to drive organisational success while fostering positive relationships.
Overview
26
26
years of professional experience
Work History
Debt Recovery Officer
OSV AND PARTNERS SDN BHD
BATU CAVES, MALAYSIA
01.2025 - Current
- Managed collection of overdue accounts through calls, emails, and formal notices
- Negotiated repayment plans with customers to recover outstanding debts
- Monitored and followed up on delinquent accounts to ensure timely payment
- Maintained accurate records of customer interactions and payment updates
- Analyzed customer financial situations to recommend suitable repayment solutions
- Ensured compliance with company policies and legal regulations in debt collection
- Prepared reports on collection progress and recovery performance
- Coordinated with legal teams for escalated cases when necessary
- Built and maintained positive relationships with customers while handling sensitive situations
Production Crew
Various Production Houses
01.2009 - 11.2024
- INVOLVED AS PRODUCTION CREW IN VARIOUS PRODUCTION HOUSES ACROSS MALAYSIA IN MAKING DRAMA TV'S AND MOVIES AS WARDROBE SPECIALIST. PROUD TO DESIGN AND DRESSED VARIOUS ACTORS ACCORDING TO THE CHARACTERS AND MOVIE'S BACKGROUND.
Personal Assistant - Artist & VIPs
Various
01.2009 - 10.2024
- PERSONALIZED INDIVIDUAL SERVICES AS PERSONAL ASSISTANT TO FEW LOCAL SELEBRITIES IN HANDLING ON THEIR DAILY SCHEDULES INCLUDE PHOTOSHOOTING, EVENTS AND SHOOTING ITERINERARY.
- ASISSTED FEW LOCAL VIP's IN DEALING WITH THEIR EVENT'S SCHEDULE AND AFFAIRS.
Healthcare Assistant / Medical Assistant (During C
KLINIK KESIHATAN CHERAS - PART TIME
CHERAS, MALAYSIA
04.2019 - 05.2020
- Conducted patient screening and triage, including temperature checks and symptom assessment
- Assisted doctors in managing and monitoring COVID-19 patients, including recording vital signs
- Collected patient samples for diagnostic testing (e.g., swab tests)
- Ensured proper use of Personal Protective Equipment (PPE) and followed strict infection control protocols
- Supported vaccination programs, including patient preparation and post-vaccination monitoring
- Provided emotional support and basic patient care in isolation settings
- Maintained accurate patient records and assisted with medical documentation
- Assisted in managing medical supplies and ensuring adequate stock levels
Insurance Life Management Agent
Maybank Etiqa
01.2004 - 01.2008
- JOINED THE TEAM IN SELLING LIFE INSURANCE TO EXISTING AND NEW CUSTOMERS. PROUD TO GIVE TALK IN LARGE AUDIENCES ABOUT THE INSURANCE BENEFITS AND MANAGE TO CLOSE DEALS BEYOND TARGETTED NUMBERS.
Store Manager Assistant
A&W
01.2000 - 01.2004
- MANAGED ALL PARTY EVENTS INCLUDING BIRTHDAYS, CORPORATES OR GATHERINGS (INHOUSE OR EVENT SPACE) UNDER THE PORTFOLIO OF A&W MALAYSIA.
Freelance Model
Various
01.2000 - 01.2002
- INVOLVED IN VARIOUS RUNWAY CATWALK SHOW AS A FREELANCE MODEL FOR VARIOUS DANCER.
- PERFORMED IN VARIOUS CONCERTS AND AWARD SHOWS.
Education
SPM - GRED 3
SMK BANDAR BARU SENTUL
KL01-2000
UPSR - PASSED, BAHASA MELAYU 10/10, ENGLISH 08/10, MICROSOFT OFFICE - WORD, EXCEL, MAKE UP SPECIAL EFFECT & EVENT, STYLING & DESINGING
SK BANDAR BARU SENTUL
KL01-1995
Skills
- MICROSOFT OFFICE - WORD
- MICROSOFT OFFICE - EXCEL
- MAKE UP SPECIAL EFFECT & EVENT
- STYLING & DESIGNING
Timeline
Debt Recovery Officer
OSV AND PARTNERS SDN BHD
01.2025 - Current
Healthcare Assistant / Medical Assistant (During C
KLINIK KESIHATAN CHERAS - PART TIME
04.2019 - 05.2020
Personal Assistant - Artist & VIPs
Various
01.2009 - 10.2024
Production Crew
Various Production Houses
01.2009 - 11.2024
Insurance Life Management Agent
Maybank Etiqa
01.2004 - 01.2008
Store Manager Assistant
A&W
01.2000 - 01.2004
Freelance Model
Various
01.2000 - 01.2002
SPM - GRED 3
SMK BANDAR BARU SENTUL
UPSR - PASSED, BAHASA MELAYU 10/10, ENGLISH 08/10, MICROSOFT OFFICE - WORD, EXCEL, MAKE UP SPECIAL EFFECT & EVENT, STYLING & DESINGING
SK BANDAR BARU SENTUL