FARAH SHAFINAZ BINTI AHMAD AZZAN
Sri Sentosa, Kuala Lumpur
Summary
Detail-oriented and versatile professional with experience as both an administrative and an account executive. Possessing strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. Seeking a challenging position that will utilize my experience as an administrative and account executive to drive business growth and enhance operational efficiency.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Admin & Account Executive
FTW Ventures Sdn Bhd
12.2022 - Current
- Provided administrative support to all department, including calendar management, travel arrangements, and expense reporting
- Communicate with company secretary for any correspondence and submission of SSM document
- Assist in preparing monthly Management Account
- Assist in the budgeting and forecasting process
- Prepared documentation and provided support for external audits, ensuring compliance with regulatory requirements
- Assisted with tax preparation and filing, including gathering necessary documentation
Sales Executive – United Airlines
Pacific World Travel Sdn Bhd
2 2019 - 7 2021
- Sales visitation to the trade (travel agency and association)
- Assist to develop and implement marketing plans of the products
- Access and obtain market intelligence on competitor’s activities and plans in order to recommend competitive strategies to convert sales
- Work closely with Airlines Head Offices on matters relating to fares, sales and marketing activities and provide market reports
- Establish and maintain rapport with Key Travel Agents, Corporate Partners and Interlines
Sales Clerk – Sales Department
Hotel Seri Malaysia Genting Highlands
07.2014 - 12.2014
- Handling the group reservation by corporate customer, government agency, association and etc
- Assist front office department in check-in and check-out procedure by group customer including room assignment
- Manage hall booking and group dinner/hi-tea booking for customer
- Closely following up on all business leads within a 24-hour response time line to clients
- Work closely with Sales Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
Education
Bachelor of Aviation Management (Hons) -
University Kuala Lumpur MIAT
01.2015 - 05.2019
Diploma in Tourism Management -
Polytechnic Ibrahim Sultan
06.2011 - 05.2013
Skills
Microsoft Office
Teamwork and Collaboration
Multitasking Abilities
Organizing Skills
Timeline
Admin & Account Executive
FTW Ventures Sdn Bhd
12.2022 - Current
Bachelor of Aviation Management (Hons) -
University Kuala Lumpur MIAT
01.2015 - 05.2019
Sales Clerk – Sales Department
Hotel Seri Malaysia Genting Highlands
07.2014 - 12.2014
Diploma in Tourism Management -
Polytechnic Ibrahim Sultan
06.2011 - 05.2013
Sales Executive – United Airlines
Pacific World Travel Sdn Bhd
2 2019 - 7 2021
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