FARAH NAJWA BINTI BAHARUDIN
Supervisor
Pahang
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Bask Bear Coffee
08.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Salesperson
CHEETAH
01.2019 - 2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
Education
High School Diploma -
Food Institute of Malaysia
Petaling Jaya, Selangor, Malaysia 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Inventory control
Customer service
Timeline
Supervisor
Bask Bear Coffee
08.2023 - Current
Salesperson
CHEETAH
01.2019 - 2021
High School Diploma -
Food Institute of Malaysia
04.2001 -