Farahdillah Binti Nasri
Shah Alam
Summary
Results-driven Senior Business Analyst with over 10 years of experience delivering effective solutions to meet complex business needs. Skilled in requirements gathering, user story creation and coordinating cross-functional teams to ensure project success. Recognized for completing high-quality development projects on time while maintaining strong stakeholder relationships. Currently pursuing certifications in Business Analysis, Project Management, and Scrum to enhance expertise in Agile methodologies.
Overview
19
19
years of professional experience
Work History
Senior Business Analyst
Skill Quotient Resources Sdn Bhd
03.2023 - Current
- Facilitated seamless project execution while ensuring timely completion.
- Collected and evaluated business requirements for multiple modules such as Asset, Inspection, Risk, Corrosion, and PSOE.
- Collaborated with stakeholders to determine needs.
- Refined acceptance criteria collaboratively to ensure precise alignment with project goals.
- Facilitated communication between business users and developers to ensure alignment on project goals and schedules.
- Facilitated daily stand-ups to ensure progress tracking and issue resolution.
- Guided User Acceptance Testing sessions to ensure business requirements were met.
- Crafted comprehensive release notes for production deployments ensuring clear communication of changes.
- Delivered consistent status reports to the Project Manager and business user.
Senior Business Analyst
Tata Consultancy Services Malaysia Sdn Bhd
03.2022 - 03.2023
- Implemented structured creation of user stories aligned to Azure DevOps requirements.
- Designed comprehensive diagrams for data relationship visualization.
- Enhanced collaboration between business users and the development team to speed up issue resolution during testing.
- Regularly contributed progress updates during daily scrum meetings.
- Conducted User Acceptance Testing (UAT) sessions to ensure system alignment with business needs.
Senior Business Analyst
Avows Technologies Sdn Bhd
04.2021 - 02.2022
- Managed a seamless shift to a new signature verification framework from the older model.
- Facilitated end-to-end SIT, UAT, and internal evaluations to ensure adherence to performance objectives.
- Drafted comprehensive User Guides and Functional Requirement Specifications to facilitate end-user understanding.
Senior Business Analyst
Virtual Calibre Sdn Bhd
05.2020 - 12.2020
- Created comprehensive functional and technical specifications to align with business objectives.
- Developed and maintained user stories in DevOps to ensure clear guidelines for development and testing phases.
- Partnered seamlessly with QA and development groups to ensure solutions adhered to desired quality, business objectives, and technical specifications.
Senior Business Analyst
myTukar Sdn Bhd
11.2019 - 04.2020
- Ensured alignment of project with business needs through effective management of stakeholder inputs.
- Created detailed FRS to guide the development team.
- Ensured projects remained on schedule by addressing issues promptly.
Senior Business Analyst
Kris Infotech Sdn Bhd
11.2018 - 03.2019
- Identified and assessed needs and objectives to develop a new pipeline management system in line with business strategies.
- Developed process workflows optimized for stakeholder review.
Senior Business Analyst
MIMOS Bhd
01.2018 - 11.2018
- Documented comprehensive user stories in JIRA to align with project objectives.
- Created comprehensive user manuals detailing usage of upgraded mobile and web applications.
- Delivered technical assistance post-version 2.0 system upgrade to address user challenges effectively.
Quality Assurance Analyst
HPE Multimedia Sdn Bhd
03.2015 - 07.2017
- Utilized HP ALM to create comprehensive test cases covering all system functions.
- Engaged with developers to identify and resolve issues, ensuring seamless project execution.
Senior Business Analyst
TechnoDex Berhad
11.2012 - 02.2015
- Coordinated tasks in the Revenue Module for strategic alignment.
- Documented specifications and visualized processes to optimize workflow structures.
- Created prototypes using Eclipse to present graphical insights effectively.
System Analyst
CBSA Berhad
06.2011 - 11.2012
- Drafted Functional Requirement Specifications to document business processes effectively.
- Conducted training sessions to enhance user readiness for implementation.
System Analyst
i-Launch Sdn Bhd
09.2006 - 05.2011
- Designed screens and reports for the Revenue Module with Java and Oracle Form 10g.
- Created System Requirement Specifications and User Manuals for the Revenue Module.
- Resolved operational challenges to maintain smooth system functionality.
Education
Bachelor of Computer Science - Software Engineering
University Putra Malaysia
Skills
- Business Requirements Analysis
- Workflow Visualization
- Team Project Coordination
- Team Leadership
- Stakeholder Engagement
- Process Documentation
- Agile Development Practices
- Agile Scrum Methodology
- Backlog Prioritization
- Agile Sprint Planning
- Consistent Team Standups
- JIRA
- Azure DevOps Implementation
- HP ALM
- MS Project
- SQL
- Java
- C
- Microsoft office
Timeline
Senior Business Analyst
Skill Quotient Resources Sdn Bhd
03.2023 - Current
Senior Business Analyst
Tata Consultancy Services Malaysia Sdn Bhd
03.2022 - 03.2023
Senior Business Analyst
Avows Technologies Sdn Bhd
04.2021 - 02.2022
Senior Business Analyst
Virtual Calibre Sdn Bhd
05.2020 - 12.2020
Senior Business Analyst
myTukar Sdn Bhd
11.2019 - 04.2020
Senior Business Analyst
Kris Infotech Sdn Bhd
11.2018 - 03.2019
Senior Business Analyst
MIMOS Bhd
01.2018 - 11.2018
Quality Assurance Analyst
HPE Multimedia Sdn Bhd
03.2015 - 07.2017
Senior Business Analyst
TechnoDex Berhad
11.2012 - 02.2015
System Analyst
CBSA Berhad
06.2011 - 11.2012
System Analyst
i-Launch Sdn Bhd
09.2006 - 05.2011
Bachelor of Computer Science - Software Engineering
University Putra Malaysia
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