FARAH AQILLA BINTI ALIYAS
APPLICATION ANALYST
Puchong, Selangor.
Summary
I am very resourceful person with strong analytical abilities and excellent communication skills. I am fast learner and have ability to apply my knowledge creatively that will result in effective alternative solutions.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Application Analyst
Zecon Berhad
Hospital Pakar Kanak-Kanak, Cheras, Kuala Lumpur
11.2024 - Current
- Provided exceptional end-user support, resolving technical issues quickly and efficiently.
- Maintained detailed documentation of all application updates and changes to facilitate efficient troubleshooting processes when required.
- Provided training to clients in use of Arcus Air systems and applications.
- Trained end-users on new applications and features, facilitating a smooth transition during software rollouts.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
MEDICAL LABORATORY TEHNOLOGIST
Assunta Hospital
Selangor
11.2014 - 10.2024
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Kept laboratory in compliance with applicable guidelines and laws.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Boosted patient satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
MEDICAL LABORATORY SCIENTIST
Pathology Laboratory Sdn Bhd
Penang
06.2013 - 10.2014
BIOCHEMIST
Wellness Laboratory Centre Sdn Bhd
Penang
04.2012 - 04.2013
Education
DIPLOMA IN MEDICAL LABORATORY TECHNOLOGY -
UNIVERSITY INDUSTRY SELANGOR (UNISEL)
Shah Alam, Selangor, Malaysia 01.2008 - 01.2011
Skills
HIS System-Origin & Arcus Air by IQVIA
Timeline
Application Analyst
Zecon Berhad
11.2024 - Current
MEDICAL LABORATORY TEHNOLOGIST
Assunta Hospital
11.2014 - 10.2024
MEDICAL LABORATORY SCIENTIST
Pathology Laboratory Sdn Bhd
06.2013 - 10.2014
BIOCHEMIST
Wellness Laboratory Centre Sdn Bhd
04.2012 - 04.2013
DIPLOMA IN MEDICAL LABORATORY TECHNOLOGY -
UNIVERSITY INDUSTRY SELANGOR (UNISEL)
01.2008 - 01.2011