Farahani Mohamed

Payment System – ISO 20022 (MT-MX)

• Led the ISO 20022 Payment System Project, ensuring timely delivery and successful execution across all project phases
• Developed and executed comprehensive test strategies, SIT & UAT test plans, run plans, and test closure reports in accordance with TCOE standards.
• Managed end-to-end testing processes from SIT through UAT to Go-live, overseeing all project phases and ecosystems.
• Organized and led daily defect review calls, ensuring collaboration among developers, UAT users, and other stakeholders to address issues promptly.
• Directed and mentored a team of skilled test engineers, fostering high performance through guidance and support.
• Conducted regular performance evaluations, offering constructive feedback and development opportunities for continuous team improvement.
• Implemented automated testing tools to optimize the testing process, reducing manual effort while ensuring testing accuracy.
• Streamlined communication between developers and testers, driving timely issue resolution through regular touchpoints.
• Led root-cause analysis to identify recurring defects, implementing solutions that reduced defects in subsequent product releases.
• Cultivated strong relationships with stakeholders, keeping them informed of project status and addressing concerns quickly and effectively.
• Analyzed bug reports and error logs, translating technical data into clear, actionable reports for senior leadership.

Pillar Test Manager (TCOE) Data & Information and Wholesale Banking Projects

• Oversaw all projects under the Data & Information and Wholesale Banking pillars, ensuring successful delivery, resource allocation, and cost management.
• Provided regular updates to the Head of TCOE on ongoing and completed projects, ensuring transparency and alignment on progress.
• Managed end-to-end testing processes for projects, including the CCIF and E-Match (CCMS) initiatives, ensuring compliance with TCOE standards.

Project: CCIF and E-Match (CCMS)

• Developed and executed test strategies, SIT & UAT test plans, run plans, and test closure reports in alignment with TCOE methodologies.
• Directed testing activities from SIT through UAT, ensuring thorough testing and defect management.
• Led daily defect review calls, coordinating between developers, UAT users, and stakeholders to ensure prompt issue resolution.
• Mentored and guided a team of test engineers, promoting a high-performance culture through continuous feedback and support.
• Conducted performance evaluations, identifying growth opportunities for team members and fostering a culture of professional development.
• Spearheaded root-cause analysis efforts, identifying and addressing recurring defects, resulting in a reduction of defects in future releases.
• Maintained strong stakeholder relationships by providing timely project updates and addressing concerns effectively.

Project: Payment System – DuitNow and HKFast

• Developed comprehensive test strategies, SIT & UAT test plans, run plans, and test closure reports in line with TCOE standards.
• Delivered daily status reports, and prepared PWC and PSC presentation decks for stakeholders.
• Led daily defect review calls for SIT and UAT, ensuring active participation from all involved parties.
• Oversaw and ensured the execution of daily testing activities for SIT and UAT, addressing any blockers promptly to maintain timelines.

Additional Role: Service Delivery Manager (SDM)

• Managed a team of 50+ test engineers, including Singapore-based teams and vendors, to ensure timely delivery of the Cash Payment project.
• Controlled project budgets, ensuring deliverables were met within scope, cost, and timeline constraints.
• Optimized project delivery timelines by effectively managing testing resources and scheduling.
• Conducted detailed resource assignment planning, ensuring the right skill sets were allocated for each project.
• Managed all aspects of project scope, time, cost, quality, risk, resources, and procurement to ensure successful delivery.
• Led recruitment efforts, conducting interviews to ensure timely onboarding of the right talent for UOB projects.

Project: PCS Project

• Managed the PCS project and led a team of 10 testers, ensuring high-quality testing standards and timely deliverables.
• Reviewed and approved test strategies, test plans, and test scenarios to ensure alignment with project goals.
• Conducted interviews and set KPIs for test engineers, driving performance and accountability within the team.
• Assisted the finance department in AR aging collection, ensuring timely resolution of outstanding issues.
• Acted as the primary point of contact for stakeholders, effectively managing escalations and addressing concerns promptly.

• Managed all the vendors that are working for Nokia/ Microsoft that related to Lumia S60 and Lumia Projects
• Working with all vendors in term of deliverable of project for functional and non functional testing
• Prepare daily, weekly and monthly reports
• Make sure test environment is put into place before test execution and managed during test execution
• Schedule tests for execution and then monitor, measure, control and report on test progress
• Documentation, training for other companies, presentation.

Test Lead – LVT Testing

• Promoted to Test Lead after 1 year, managing a team of 7 testers for LVT testing, overseeing task assignments, defect calls, and Daily Status Reports (DSR).
• Monitored and optimized team performance by managing KPIs and ensuring alignment with project goals.
• Set and managed customer expectations, addressing any discrepancies proactively to ensure high levels of customer satisfaction throughout the project lifecycle.

Test Engineer – Project Lumia, S60

• Focused on testing, identifying defects, and raising them in HPALM for tracking and resolution, ensuring quality across software and hardware.
• Ensured the Lumia devices performed as expected, conducting thorough testing on both software and hardware components.
• Created detailed test cases and uploaded documentation to HPALM, ensuring all test data was organized, accurate, and easily accessible.