Fakruddin Bin Mohd Zaini
Technician
Banting, Selangor
Summary
Accomplished technician with expertise in system troubleshooting and customer service, previously at Osaga Sdn. Bhd. Enhanced team performance by training new technicians and optimizing equipment efficiency. Proven ability to streamline processes and ensure safety, contributing to increased customer satisfaction and reduced operational costs. Skilled in maintenance and repairs, fostering a collaborative and efficient work environment.
Overview
12
12
years of professional experience
Work History
Technician
Osaga Sdn. Bhd.
11.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Assistant Engineer
Nordin Technologies Sdn. Bhd.
02.2021 - 11.2023
- Provided technical assistance to staff when needed.
- Assisted in development, design and execution of projects.
- Streamlined workflow processes through effective management of resources, materials, and labor allocations.
- Increased overall project safety by enforcing company policies and adhering to industry regulations.
- Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
Sous Chef
Marriott Putrajaya
01.2014 - 12.2020
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Education
Catering And Serving
SMK Bukit Changgang
Banting, Selangor, Malaysia12-2012
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
System troubleshooting
Installation and repair
Timeline
Technician
Osaga Sdn. Bhd.
11.2023 - Current
Assistant Engineer
Nordin Technologies Sdn. Bhd.
02.2021 - 11.2023
Sous Chef
Marriott Putrajaya
01.2014 - 12.2020
Catering And Serving
SMK Bukit Changgang