Microsoft Word
Fakhri Zaim Rosli
HCM Consultant
Kuala Lumpur,14
Summary
Dynamic leader with a proven track record at PETRONAS Digital Sdn. Bhd., excelling in human capital solution management and SAP Human Resource. Expert in fostering customer relations and leveraging analytical skills to solve complex problems, resulting in enhanced organizational performance. Mentored teams for growth, demonstrating exceptional team leadership and innovative strategy development.
Overview
12
12
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Executive (Human Capital Solution Management)
PETRONAS Digital Sdn. Bhd.
01.2022 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Executive (SAP Human Resource)
PETRONAS Digital Sdn. Bhd.
09.2016 - 12.2021
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Consultant, HCM
PETRONAS Digital Sdn. Bhd.
07.2014 - 08.2016
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
ICT Compliance Analyst
PETRONAS Digital Sdn. Bhd.
05.2013 - 06.2014
- Conducted regular reviews of company policies and procedures for alignment with regulatory requirements and industry best practices.
- Assisted investigation and risk management teams with fraud investigations and risk identification.
- Conducted gap analyses on existing controls systems, recommending improvements where necessary for increased effectiveness in maintaining regulatory compliance.
- Developed comprehensive training programs to ensure staff understanding of relevant regulations and policies.
Education
Bachelor of Science - Bachelor of Computer Science
International Islamic University Malaysia (IIUM)
Gombak, Selangor 04.2001 -
Skills
Customer relations
Software
Microsoft Excel
Microsoft Powerpoint
Adobe Photoshop
Certification
Oracle Cloud Infrastructure 2024 Certified AI Foundations Associate
Timeline
Oracle Cloud Infrastructure 2024 Certified AI Foundations Associate
07-2024
Oracle Cloud Infrastructure 2024 Data Certified Foundations Associate
07-2024
Executive (Human Capital Solution Management)
PETRONAS Digital Sdn. Bhd.
01.2022 - Current
Executive (SAP Human Resource)
PETRONAS Digital Sdn. Bhd.
09.2016 - 12.2021
Consultant, HCM
PETRONAS Digital Sdn. Bhd.
07.2014 - 08.2016
ICT Compliance Analyst
PETRONAS Digital Sdn. Bhd.
05.2013 - 06.2014
Bachelor of Science - Bachelor of Computer Science
International Islamic University Malaysia (IIUM)
04.2001 -
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