FAIZURA BINTI CHE MAN
QA Supervisor
Perai, Penang
Summary
Strategic Quality Assurance Supervisor with 16 years of experience in conducting automation product testing. Offering expertise in automation and aerospace quality assurance metrics and proven history of providing developers with meaningful insights into functionality.
Overview
25
25
years of professional experience
Work History
QA SUPERVISOR
KMWE MALAYSIA SDN BHD / KMWE PRECISION SDN BHD
01.2010 - 09.2025
- Led quality assurance team to enhance product compliance and operational efficiency.
- In charge on all FAIR, IQA & QOA.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Prepare FAIR for aerospace and commercial parts.
- Developed and implemented quality control processes to improve product reliability.
- Representative of an ISO2015 / AS9100 audit or customer visit for QA Department.
- Trained and mentored staff on quality assurance best practices and protocols.
- CMM Programmer / program advisor (Brand WENZEL)
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Do monthly report such as Supplier Performance, Customer Complaint, MRB Report, IQA & QOA Aging etc.
- Collaborated with cross-functional teams to resolve quality issues swiftly.
- Supervise on any defect found and issue NCR using NCR Database to supplier or internal production.
- Oversaw corrective actions for non-conformities, ensuring timely resolution and follow-up.
- Indicate and communicate with SQE / supplier for any quality issue.
- Issuing CAR or 8D if have any customer complaint.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Perform job arrangement for all QA Technicians base on urgency or schedule provided.
- Perform internal calibration / verification for QA tools.
- Monitored staff organization and suggested improvements to daily functionality.
- Provided technical support for troubleshooting equipment issues or other production challenges that impacted product quality levels.
- Supervised to all Technicians for an incoming and outgoing inspection base on the drawing and tolerance given.
QA TECHNICIAN / LOGISTIC SUPERVISOR
HITEGA TECHNOLOGIES SDN BHD
01.2008 - 06.2009
- CMM PROGRAMMER (BRAND WENZEL)
- PERFORM IN-COMING AND OUT GOING INSPECTION BASE ON THE DRAWING AND TOLERANCE GIVEN.
- INDICATE AND COMMUNICATE WITH SUPPLIER/VENDOR IF HAVE ANY QUALITY ISSUE
- MAKESURE ALL THE VENDOR DELIVERS PART WITHOUT ANY QUALITY ISSUE AND ON TIME REFER TO THE PO GIVEN
- MONTHLY PERFORMANCE INDICATE CHART FOR SUPPLIER LOT ACCEPTENCE AND REJECTED
- ISSUE CORRECTIVE ACTION REPORT (CAR) IF HAVE ANY QUALITY ISSUE COMPLAINT FROM CUSTOMER
- KITTING PARTS REFER TO THE BOM LIST BEFORE ASSEMBLY
- SHIPPING WHEN THE FINAL INSPECTION DONE WITHOUT ANY QUALITY ISSUE
- DO ENSURE KPI TARGET ACHIEVE
OUT GOING QA
LUMILEDS SDN BHD
10.2004 - 12.2007
- Check silicone injection for LED lenses and visual inspection.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
QA TECHNICIAN
PRODELCON SDN BHD
01.2001 - 10.2004
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Developed and implemented testing protocols for new product lines to enhance accuracy.
- Performed inspection based on drawing given.
- Measure parts using measuring equipment such as Caliper, micrometer, Profile Projector, CMM (Mitutoyo), pin gauge and thread gauges.
APPRENTICE
ENG HARDWARE SDN BHD
07.2000 - 12.2001
- Operate CNC MILLING and DEBURRING (On Job Training)
- Gained proficiency in operating power tools and machinery safely, adhering to safety protocols.
- Assisted in assembly and installation of hardware products, ensuring quality standards were met.
- Supported senior staff in inventory management, maintaining accurate records of stock levels.
Education
BASIC MACHINING COURSE - LEVEL 1 & 2
PENANG SKILL DEVELOPMENT CENTRE (PSDC)
Bayan Lepas, Penang, Malaysia01-2001
SPM - SPM
S.M.K.BAKTI TASEK GELUGOR
04.2001 -
Skills
- Quality management
- Quality inspection
- Defect documentation
- Document reporting
- Coordinate measuring machine
- Vision measuring machine
- Digital height gauge
- Measuring tools
- Action planning
- Cross-functional teamwork
- Training and mentoring
Timeline
QA SUPERVISOR
KMWE MALAYSIA SDN BHD / KMWE PRECISION SDN BHD
01.2010 - 09.2025
QA TECHNICIAN / LOGISTIC SUPERVISOR
HITEGA TECHNOLOGIES SDN BHD
01.2008 - 06.2009
OUT GOING QA
LUMILEDS SDN BHD
10.2004 - 12.2007
SPM - SPM
S.M.K.BAKTI TASEK GELUGOR
04.2001 -
QA TECHNICIAN
PRODELCON SDN BHD
01.2001 - 10.2004
APPRENTICE
ENG HARDWARE SDN BHD
07.2000 - 12.2001
BASIC MACHINING COURSE - LEVEL 1 & 2
PENANG SKILL DEVELOPMENT CENTRE (PSDC)
ADDITIONAL INFORMATION
- Knowledge in Microsoft office, words & excel
- CMM MITUTOYO training course GEOPAK 3
- CMM WENZEL training course METROMEC 10.1
- CMM WENZEL training course Quartis 8
- Geometrical and technical course (GD&T)
- Involve in ISO 9001 : 2008 training course (internal auditor)
- Internal Calibrator Certified
- Familiar with UBS SYSTEMS and GLOVIA software
QUALITIES
- Posses more than 10 years’ experience as being very expert in following any given mechanical drawing requirement. Able to work independently under minimum supervision.
- Two times experience of setting up new company and been trained with Netherlands for Aerospace product and succeed.
- Take a new task or any challenge if have any chances
- Willing to take a new challenge for new task or new environment with different task given
travel
To released and family bonding.