Desire to be part of a vibrant and leading organization and create footprints to assist the organizations in all aspects by utilizing all my skills, knowledge, abilities and experience with a balance of hands-on, management and leadership responsibilities.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Field Application Engineer
Bizlink Technology (S.E.A) Sdn.Bhd
Johor Bahru
02.2022 - Current
Leading Technical customer interface for high volume / high complexity projects
Handle 10 Contract Manufacturer for Dyson products around South East Asia & Europe.
Work with factory for Customer yearly audit
Establishing sustainable relationship to technical functions at customer
Clarification of customer needs / expectations
Clarification of customer specifications
Definition of Bizlink specifications and solutions
Definition of technical offer content including technical assumptions, technical alternatives, technical proposals,
Determine best-in-class product standards for target segments/ customer segments based on best-in-class
Follow up customer / project related tasks with operative functions
Identify innovation opportunities
Create technical know –how within local and international teams in order to better customer solution
Training contain new products, new technologies, Norms and Standards and potential Add-On Services.
Handle customer (Dyson) quality issues, visit Contract Manufactures all over (South East Asia) for (Dyson products) to make quality verification & Business orders
Drive customer to solve quality issue by best approach to Bizlink benefit but also delight customer satisfaction.
Drive factory quality personnel to achieve customer quality requirement and also follow up 8D report from factory if needed
Senior Supplier Quality Engineer
ATA Industrial (M) Sdn.Bhd
Tampoi,Johor Bahru
12.2018 - 02.2022
Lead engineer's for electrical team to solve current production issues and market return products for Dyson Customer.
Weekly Supplier quality meeting with Dyson Customer to review quality issues for incoming, production & Market issues.
Monthly NCMR return to supplier for rejects induce by supplier.
Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP).
Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements
Lead supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks
Support new product launches to ensure that supplier quality meets required standards
Facilitate root cause analysis and corrective actions of supplier quality issues
Perform on-site supplier visits for root cause analysis and verification of correction actions of supplier quality issues
Conducted supplier audits to detect pre-production weaknesses in supply chain and human resource assets
Collate and evaluate supplier quality data to identify process improvement opportunities within supply chain
Work with supplier directly, create correction action plans to address process failures
Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities
Promote use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing),
Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA).
Assessing product specifications of company audit suppliers, and comparing with customer requirements
Working with purchasing staff to establish quality requirements from external suppliers
Ensuring compliance with national and international standards and legislation
Supervising technical staff in carrying out tests and checks Persuading reluctant staff to change their way of working to incorporate quality methods
Liaising with customers' auditors and ensuring execution of corrective action and compliance with customers' specifications Establishing standards of service for customers or clients Preparing clear explanatory documents such as customers charters
Monitoring performance by gathering relevant data and producing statistical reports.
Support Engineering on technical problem solving
Work with set of engineering manager and process engineering for helping team to build better and robust process.
Supplier Quality Engineer
Meiban Technologies Malaysia
Desa Cemerlang,Johor Bahru
09.2015 - 12.2018
Responsible for overall Supplier management internally and externally in meeting customer needs and requirement. Work with management in overcoming daily challenges and ensuring smooth operation.
Manage resources required for Quality operation and cost involved in running such operation effectively.
Responsible in overall development of supplier capability in term of quality deliverables.
Support Management in meeting customer KPI and Management KPI Responsible in managing daily Quality activity and customer satisfaction.
Responsible for overall NCM activity
Promoting quality achievement and performance improvement throughout organization
Setting QA compliance objectives and ensuring that targets are achieved