Faizal Azri Fauzi
Certified AI Practitioner With Applied Data Science & IT Network Security
Rawang
Summary
As a Certified Artificial Intelligence Practitioner and Applied Data Scientist, I am a dedicated and motivated IT professional with a passion for technical support. I bring a strong desire to contribute to the dynamic and rapidly evolving industry. With a proven track record of delivering exceptional IT solutions and customer service, I am excited to leverage my skills and expertise to support organizations in achieving their goals.
Overview
18
18
years of professional experience
5
5
Certifications
Work History
Freelancer
- Worked with reliance Oil and Gas as specialist installer for Lokring.
Sales Manager
Ziaz Resources
1 2024 - Current
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Media Sales Strategist
RA Media
1 2020 - 1 2021
- Responsible to Government end sales service, Agency and SME's.
IT Support Expertise
Ziaz Resources
2023.01 - 2023.12
- Supported company growth through strategic planning of IT infrastructure expansions aligned with organizational objectives.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
- Bringing a versatile skill set in IT technical support and network administration.
- Proficient in full life-cycle management of technical, electrical, and networking installations. Skilled in repairing hardware, computers, CCTV, audio systems,and network-related equipment. Collaborating effectively with cross-functional teams to ensure seamless operations.
Project Manager
K-Wave Resources
2021.04 - 2022.03
- Responsible to handle Project Pre-cabling and commissioning for TNB SCADA.
Site Supervisor
JK Power Engineering
2019.03 - 2019.12
- Handling site jobs at Penang and near side Selangor
- More focusing on Power Electric installation.
Business Owner
Zabag Point Enterprise
2012.02 - 2016.01
- Trade and Supply Premium Items, Corporat Shirt and any related with cloth and do also service installation for Networking and CCTV.
System Engineer
Khidmat Cerdas Sdn Bhd
2010.03 - 2012.01
- Successful provide technical assistance, support resolution to customers and give professional consultation to customers.
IT Technician
Dura Progresif Sdn Bhd
2008.07 - 2009.12
- Responsible to assist an engineer to execute any job that company rewarded e.g PC hardware services and setup, printer services (HP, Xerox, Samsung), projectors services (Geha, Compaq), networking setup and configuration.
Trainee cum Technician at Helpdesk
TV3 Management Information System Dept
2006.06 - 2006.12
- Participate in the production of recorded and live programs such as Screening Raya and the Wedding Reception of the famous singer Datuk Siti Nurhaliza.
Education
Diploma in Information Technology -
Ungku Omar Polytechnic
05.2008
Malaysia Certificate of Education (SPM) -
Sekolah Menengah Kebangsaan Manjalara
Skills
Computer Repair
IT Hardware Support
System Implementation
Problem Solving
Troubleshooting
Information Technology
Fast Learner
Team Work
Customer Requirement
Customer Service and Support
Computer Hardware
Remote User Support
Database
Communication
Hardware Installation
CCTV
Audio System
Ip Addressing
Network Administration
Network Security(CCENT)
Pth Programming
PhP Programming
C Programming
Ms Office
AI Practitioner
Microsoft Access/ MySQL
VMware
Certificates And Education
- CAIP - Certified Artifical Interligent Praticitionar | 2024
- APPLIED DATA SCIENCES ( ADS) | 2024
- DIGITAL LEADERSHIP (peoplelogy) | 2024
- Safety Passport TNB | 2021-2024
- CIDB - Green card Holder | 2021-2026
- OGSP (oil and Gas Safety Passport) | 2019-2021
- Safety Passport Petronas | 2019-2021
- T-BOSEIT | 2019-2021
- LPS (for Exxon Mobil Safety) | 2019-2021
- Cisco Cert | CCENT | 2011
- Cyberoam Unified Threat Management Training | 2011
References
- Mohd Khairul Hazwan, Lokring Installer Reliance Oil and Gas SdnBhd, +60197602500
- Ifawani Omar, RA Media Relations Sdn Bhd, +60193894889
- Juraimi Kasiran, Jk Power Engineering SdnBhd, +60126933184
Certification
CAIP - Certified Artifical Interligent Praticitionar | 2024
Timeline
DIGITAL LEADERSHIP (peoplelogy) | 2024
2024-04
CAIP - Certified Artifical Interligent Praticitionar | 2024
2024-03
APPLIED DATA SCIENCES ( ADS) | 2024
2024-03
IT Support Expertise
Ziaz Resources
2023.01 - 2023.12
Safety Passport TNB | 2021-2024
2021-07
Project Manager
K-Wave Resources
2021.04 - 2022.03
CIDB – Green card Holder | 2021-2026
2021-03
Site Supervisor
JK Power Engineering
2019.03 - 2019.12
Business Owner
Zabag Point Enterprise
2012.02 - 2016.01
System Engineer
Khidmat Cerdas Sdn Bhd
2010.03 - 2012.01
IT Technician
Dura Progresif Sdn Bhd
2008.07 - 2009.12
Trainee cum Technician at Helpdesk
TV3 Management Information System Dept
2006.06 - 2006.12
Freelancer
Sales Manager
Ziaz Resources
1 2024 - Current
Media Sales Strategist
RA Media
1 2020 - 1 2021
Diploma in Information Technology -
Ungku Omar Polytechnic
Malaysia Certificate of Education (SPM) -
Sekolah Menengah Kebangsaan Manjalara