Faiz Rezlan
HR Business Partner/HR Advisor
Summary
- Experienced in People Partnering, HR Advisory, Global Mobility, HR Policies and HR Compliance.
- Check out my certificates and previous project for your reference.
- LinkedIn : Faiz Rezlan
Overview
7
7
years of professional experience
Work History
Senior HR Advisor
Quorum Software
3 2024 - Current
- Working closely with the stakeholders in Malaysia, Singapore, Australia, United States and Canada on HR matters
- Supporting the EVP and VP of HR on global HR projects
- Leading in collaboration with business unit and APAC stakeholders on employee matters to achieve current and future business objectives and identify people related priorities, opportunities and risks
- Resolving employee issues to ensure favorable outcomes, escalating as appropriate
- Managing performance issues and coordinating performance improvement plans
- Building trusted relationships with employees and managers through engagement practices to help guide them through global and local change and to promote a high level of employee morale and engagement
- Managing the successful implementation of HR strategies and policies within APAC to ensure a global alignment in parallel with country specific
- Keeping up to date with APAC employment law changes to ensure the company maintains compliance and hold responsibility for APAC handbooks and policy documents
- Providing local and region support with the annual performance review process
- Reviewing HR documentations and correspondence as required, including references, employment contracts, leavers letters and relocation agreements
- Overviewing of all aspects of the employee lifecycle including onboarding, offboarding and probationary periods and other key processes
- Coordinating priorities with the recruiting team to support the business objectives
- Ensuring the HR database and global payroll teams are kept up to date with any changes as required
- Administrating employee benefits
- Assisting with global relocations
HR People & Business Partner
BAE Systems Applied Intelligence
08.2023 - 02.2024
- Develops the relationship with the stakeholders of BAE Systems Digital Intelligence in the UK and other regions
- Works together with the local and global HR partners to identify if there are plans or strategies to be implemented globally in order to improve the employee experience
- Uses an understanding of business and relationship management skills to influence, facilitate and implement change
- Provides operational advice on a range of employment and performance issues and business change based on business needs, working in collaboration with the appropriate CoE
- Enables people manager capability uplift, facilitating, supporting and coaching the manager in the execution of people initiatives where necessary
- Investigates and resolves complex 3rd-tier generalist-type queries requiring business knowledge and face-to-face handling
- Reviews business-related people data to identify potential implications within the business context and environment and initiate local actions to resolve these as appropriate
- Manages, leads or contributes to HR projects, including the management of LCM for small projects or providing resources and support for larger projects as required
- Channels information to and from varying HR services and CoE and gives guidance to the business.
HR Business Partner - Compliance
Webhelp
06.2022 - 08.2023
- Writing, amending, reviewing, developing and implementing the policies including code of conduct and handbook within Webhelp APAC with the focus on HR related matters
- Ensuring that all HR personnel comply with the processes and procedures in order to make sure they maintain their integrity at the highest level
- Ensuring Webhelp APAC's policies and procedures comply with the local regulatory and ethical standards
- Reviewing and evaluating company's procedures and reports to identify hidden risks or common issues
- Coordinating with different department managers to review all departmental compliance policies and process workflows
- Performing periodic audits on Webhelp APAC's policies and processes
- Designing the process workflows for every role in the HR department to ensure everyone can refer and comply them
- Engaging with other departmental heads to ensure that all business operations are in line with business policies
- Keeping abreast on the Malaysia Employment Law and ensure the company complies with the employment act
- Process improvement
- HR communication
- Support other HR functions (Mobility, Information System and HR Operation).
HR Policies and Compliance Specialist
Brandt Business Services
03.2021 - 02.2022
- Ensuring the HR operations' effectiveness and efficiencies by compliance to ISO standard, HR KPI, statutory act, employee policy and guidelines
- Overseeing the Employee Performance Evaluation process and ensuring the performance evaluation is being done by the Department Managers and Head of Department in compliance with the company's policy
- Conducting the Employee Onboarding for the new joiners for both Corporate and BPO employees
- Designing, creating and improvising the work processes from end to end for the HR department and overseeing other departments' work processes as well
- Checking and verifying the employee data to ensure all documents are completed and aligned with the company's requirements
- Preparing and writing a memo for any important announcement from the company.
People Operations Specialist
Brandt Business Services
07.2020 - 03.2021
- Acting as the first contact point in the business (Manager and employee) and work proactively to provide full spectrum of HR functions covering Headcount Planning, Compensation and Benefits, Performance Management, Learning and Development, Employee Engagement, Employee Relations, Talent Management and Talent Retention
- Ensuring HR operations effectiveness and efficiency by compliance to ISO standard, HR KPIs, statutory act, employee policy and guidelines
- Managing employee relations, grievances, disputes, disciplinary matters appropriately to minimize disruption to operation and potential risks
- Advising and taking appropriate Disciplinary Action against employee misconduct by conducting staff coaching, counseling up till conducting Domestic Inquiry
- Designing, developing and implementing employee engagement activities and reward-and-recognition
- Overseeing Employee Performance Evaluation process, ensuring performance evaluation being done by the Head of Department in compliance with company policy
- Ongoing calibration on hiring and interviewing requirements of clients
- In charge of Foreign Knowledge Worker (FKW) VISA processing
- Providing data/statistical intelligence of on-site employee information (incidences, disciplinary issues, performance, behavioral) by using charts and trend line analysis
- Client Relationship Management.
HR Advisor
Shell
04.2018 - 06.2020
- Managing the mobilisation of the expatriates (end to end) from other countries or Shell entities to Shell's Joint Venture companies in Oman, Brunei, Russia and Malaysia
- Acting as a primary country focal for Oman who liaises with the stakeholders there to discuss about the immigration-related matters (labor clearance, work permit and VISA application)
- Advising the expatriates on the policies that are related to their international mobilisation such as country specific information, relocation assistance, shipment, accommodation, remuneration package, tax clearance, transportation, onboarding and health and safety
- Handling HR Operations/Services tasks daily such as payroll inputs, preparing the employment contract and letters, entertaining escalations, queries and concerns, case management, administering the compensation and benefits, monitoring internal HR system and database along with conducting process improvement initiative.
HR Business Partner
Bosch
02.2017 - 04.2018
- Recruiting the potential internship candidates for all departments in the organization
- Screening, interviewing and shortlisting the internship candidates for hiring
- Assisting in renewing Bosch employees' work permit at the immigration department
- Conducting career fairs to promote the company's brand and searching for talents
- Revamping/improving the HR internal processes to make them more efficient
- Conducting the onboarding session with the new joiners.
Education
Bachelor of Arts - International Business
Management And Science University
Shah Alam, Selangor, Malaysia 04.2001 - 05.2018
Associate of Arts - Business Management
Management And Science University
Shah Alam, Selangor, Malaysia 04.2001 - 05.2014
Skills
Language Proficiency
- Malay - Excellent in speaking, writing and listening
- English - Excellent in speaking, writing and listening
Achievements
- No payroll input errors for the whole year of 2018, Payroll Remark for Year 2018
- Invented a digital application to track the expatriates' immigration status, Continuous Improvement Project Recognition
- Listed as the 2nd Best Mobility Service Provider in the first quarter of year 2019 with no unsatisfied feedbacks from the expatriates, 2nd Best Mobility Service Provider
- Successfully managed the employees virtually during the pandemic COVID-19 since September 2020 - March 2021 and managed them in terms of vaccination rate data, process and confirmation, COVID-19 briefing and close contact investigation, Virtual People Management during COVID-19 Pandemic
References
- Name : Lynne Fish
- Designation : HR Manager
- Employer : BAE Systems
- Contact : +443300 465919 / lynne.fish@baesystems.com
- Name : Rabiatul Hidayah binti Azis
- Designation : Assistant HR Manager
- Employer : Webhelp
- Contact : +6013-298-8856 / rabiatulhidayah.azis@webhelp.com
Timeline
HR People & Business Partner
BAE Systems Applied Intelligence
08.2023 - 02.2024
HR Business Partner - Compliance
Webhelp
06.2022 - 08.2023
HR Policies and Compliance Specialist
Brandt Business Services
03.2021 - 02.2022
People Operations Specialist
Brandt Business Services
07.2020 - 03.2021
HR Advisor
Shell
04.2018 - 06.2020
HR Business Partner
Bosch
02.2017 - 04.2018
Bachelor of Arts - International Business
Management And Science University
04.2001 - 05.2018
Associate of Arts - Business Management
Management And Science University
04.2001 - 05.2014
Senior HR Advisor
Quorum Software
3 2024 - Current