Fahim

• Plan and execute premium Italian designer furniture sales strategies via multiple channels while ensuring and surpassing monthly sales target up to RM1 Million.
• Configuring and designing loose and built-in furniture’s with design software's and design specs.
• Demonstrating products with in-depth technical details and brand/product history.
• Working alongside with ID's on home & commercial project while ensuring & meeting clients budgets.
• Preparing quotations, invoice, PO, and updating deliveries.
• Follow up & monitors order fulfillments.
• Generating new leads and updating CRM.

• Perform B2B marketing strategies to promote cash management systems, cash processing machines, banking machines, and office automation systems to major banks, security vendors, retailers, and related industries
• Onboarding, installing, and supporting clients during FLM & SLM (Off-site & on-site)
• Initiate prompt investigation on any discrepancies.
• Finally, work closely with the IT development team to create Front-end & Back- end programs & Manage SQL Database.

Coordinating and driving the Securiforce currency management solutions such as retail cash deposit machine (CDM), cash-in-transit (CIT), and many more across the companies, and governments, ensuring the growth of the currency management solutions contracts with corporate and government business partners, achieving set revenue targets, developing organizational capacity, project management and leading negotiating major bids on optimal.

• Plan and execute designer furniture sales while ensure meeting and surpassing monthly sales target up to RM100k per month with professional sales presentation.
• Preparing quotations, invoices, purchase orders, & updating deliveries.
• Working closely with interior designers on home and commercial furnishing projects.
• Performing day-to-day retail management activities.

• Answering and assisting daily inbound calls up to 150 calls per day while surpassing daily call target of 100 call per day.
• Consulted and resolved daily F&B sales orders and customer complaints.
• Promptly updating customer details and experience into CRM system.

• Assigned with Bank Negara Malaysia (BNM) project to inform & inspect Citibank's credit card customers around Malaysia to implement new BNM regulatory policy.
• Performing daily outbound calls surpassing daily call target of 150 par-day and simultaneously updating into CRM system.
• Recognized as the best performer throughout the project period.

• Reorganizing and updating manual files into system.
• Perform daily office clerical duties.
• Handling ATM/CDM/CRDM related client support, Coordinating with engineers & technicians on SLM and FLM & Manage and update the company filing.