FAHAD ZAMAN
Content Review Analyst
Kuala Lumpur
Work Preference
Summary
Dynamic and results-oriented professional with over six years of cross-functional experience in recruitment, operations, and construction project management. Expertise in leading diverse teams, streamlining processes, and driving operational excellence across multiple industries. Proficient in managing full-cycle recruitment, strategic workforce planning, and executing large-scale operational projects while consistently ensuring cost efficiency and high-quality outcomes. Committed to fostering collaborative environments that enhance productivity and support organizational goals.
Overview
11
11
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Content Review Analyst
Evo Business Solutions
12.2019 - Current
- - Review and moderate user-generated content across multiple platforms, ensuring compliance with company policies and community guidelines.
- - Conduct content audits and implement quality checks to maintain accuracy and adherence to operational standards.
- - Collaborate with internal teams to identify and address content-related issues promptly.
- - Mentor and guide new employees after onboarding, ensuring alignment with operational and quality metrics.
- - Conduct internal real-time audits (RTA) to monitor performance and prevent misinformation or policy breaches.
- - Contribute to knowledge management by sharing process updates and conducting team calibration sessions.
- - Maintain close communication with cross-functional departments to ensure smooth workflow and issue resolution.
Chief Operating Officer (COO)
Sana Construction
01.2019 - Current
- - Oversee day-to-day construction site operations to ensure timely and quality project delivery aligned with client requirements.
- - Lead and manage a workforce of over 80 employees, including site laborers, supervisors, engineers, managers, and architects.
- - Ensure projects are executed effectively, maintaining high standards of safety, quality, and cost efficiency.
- - Coordinate with clients, vendors, and internal teams to monitor progress and address operational challenges.
- - Drive continuous improvement initiatives to enhance project efficiency and team productivity.
- - Oversee budget planning, procurement, and workforce allocation for multiple concurrent projects.
- - Foster a collaborative culture focused on accountability, performance, and client satisfaction.
Team Lead (Content Operations & People Management)
Bigo Live
05.2019 - 12.2019
- - Led a team of 25 moderators, overseeing daily operations and performance management.
- - Conducted hiring, onboarding, and skills training for new employees, aligning team goals with company objectives.
- - Improved workflow efficiency and maintained high-quality standards through process optimization.
- - Conducted performance evaluations and one-on-one sessions to develop team capabilities.
Consultant – Education & Recruitment Advisory
HS Global Education & Tourism
01.2019 - 04.2019
- - Guided students through career counselling, course selection, and university admissions.
- - Supported the recruitment and screening process for candidates applying to partner universities.
Marketing Intern
SEGi University
09.2014 - 04.2019
- - Supported the marketing and recruitment team in campus campaigns and group assessments.
Education
Bachelor of Mass Communication -
SEGi University College
Petaling Jaya01.2019
Foundation in Commerce - undefined
SEGi University College
Petaling Jaya01.2013
Skills
Talent Acquisition & Workforce Planning
Certification
Six Sigma Certification
Accomplishments
- - Successfully led a workforce of 80+ employees across multiple construction projects.
- - Contributed to process improvement initiatives that enhanced efficiency by 25%.
- - Served as People Engagement & Sports Lead for organizational engagement events.
- - Recognized for leadership and innovation under the COMET Innovate Ambassador program.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Content Review Analyst
Evo Business Solutions
12.2019 - Current
Team Lead (Content Operations & People Management)
Bigo Live
05.2019 - 12.2019
Chief Operating Officer (COO)
Sana Construction
01.2019 - Current
Consultant – Education & Recruitment Advisory
HS Global Education & Tourism
01.2019 - 04.2019
Marketing Intern
SEGi University
09.2014 - 04.2019
Foundation in Commerce - undefined
SEGi University College
Bachelor of Mass Communication -
SEGi University College