SAP MDM
Fadhli Ridhuan Abdul Jalil
Shah Alam,10
Summary
With 11 years of professional experience, seeking new challenges and opportunities in the private sector. Motivated and dedicated to contributing to the success of any company. Analytical and result-driven Data Analyst with experience in Supply Chain, IT, Pharmaceuticals, and FMCG. Well-versed in SAP ERP, SAP MM, and SAP EWM. Expertise in business processes, project management, data management, and operations. Consistently provided top-notch support to businesses, achieving a green scorecard in all key performance indicators and significantly improving sales margins. Known for embracing challenges with a proactive and organized approach to problem-solving and delivering results. Specialization in managing operations and projects. Contributed expertise to process implementation, improvement, issue resolution, and risk mitigation. Comfortable working in an agile culture and adaptable to changes in company directions and strategies. Effective communicator with stakeholders and customers from diverse cultures.
Overview
14
14
years of professional experience
Work History
IT Senior Analyst - SAP MDM
Electrolux
08.2023 - Current
- Offered input for complex documents to support client-ready final versions.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Collaborated with upper management to drive strategy and implement new processes.
- Domain and process owner for Material Master Data in ANZ/APAC
- SAP migration project focal for Material master Domain
- Provide training to business stakeholders and also Junior Analyst whenever new SAP integration is involved
- Collaborate with auditors to identify and improve process gaps
- Collaborate and coordinate resolutions with consultants and functional stream to resolve business related needs
- Resolve interface related issues between different platforms that are working in tandem with SAP which are related to Master Data
Senior Master Data Operations Analyst
Barry Callebaut Services Asia Pacific Sdn Bhd
12.2021 - 07.2023
- Key contributor / leader in Master Data projects with a focus on material Master Data (SAP integrations and various digital business process development projects);
- Acting as a first point of contact for questions related to master data related processes and applications;
- Preparing detailed Master Data reports and analyses with a focus on Material Master Data;
- Providing support on, maintaining and testing the configuration of Master Data applications;
- Contributing to the detailed design of processes and (digital) applications
- Acts as a DQO (Data Quality Officer) to ensure that PRD data is in line with Data Governance and MDM requirements
- Conduct review of relevant Operational documentation and conduct improvements where necessary
- Domain owner for various MDM APAC processes
Regional Master Data Analyst
Barry Callebaut Services Asia Pacific Sdn Bhd
08.2019 - 12.2021
- The first point of contact for operational support for the administrators for functional questions and for issue solving
- Manage mass change requests and prepare detailed Master Data reports and analyses
- Keep training documents and work instructions up-to-date and deliver training to Master Data and to the different business stakeholders
- Assist in projects for material Master Data, by validating the data clarity and also migration data
- Provide support to Master Data Expert by testing and also managing basic configurations of Master Data related applications
- Contribute to the detailed design of processes and applications depending on local business requirements
- Provide support to various work streams where MDM is applicable
- Ensure MDM operations in APAC is in line with data governance requirement
Client Services Executive
Zuellig Pharma Malaysia Sdn Bhd
04.2017 - 08.2019
- Conducting monthly meetings with client to study re-order and other relevant reports to determine desirable order levels for each item of stock
- Responsible for monitoring and controlling stock holding for Direct Purchase clients and inventory transactions for all principals
- Ensuring all logistics requirement for both the company and also client's requirement are fulfilled to ensure that all goods delivered can be generated into sales
- Minimizing the overall cost to both company and partners by identifying root causes of damages towards product from an operations and also sales perspective
- Manage all inventory data to ensure that physical and system inventory are regulated and up to date
- Prepare and also observe monthly reports based on data obtained from operations and warehouse KPIs
- Manage and also monitor client's cycle count as well as company's annual stock take
- Resolve and also improve any inventory related issues by taking into account client's and company's directives as well as business practices
- Monitor and also forecast client's current inventory level to ensure that stocks are readily available in the market
- Ensure all process and operations is in line with current ISO standards
- Dissemination of daily, monthly and quarterly reports to Principals in a timely and accurate manner
- Manage the distribution of inventory from company's central warehouse to respective branches depending on the current inventory stockholding and also as per client's forecast sales numbers
- Assigns, reviews, and oversees the work of staff, and trains staff in stock handling and record keeping methods
- Manage the inventory, logistics and execution of client's new products
- Manage client or company based projects which involves the improvement of current operational process
Account Specialist
IBM Capital Malaysia Sdn Bhd
07.2016 - 03.2017
- Monitor / Collect India Customer AR and coordinate the payment trend based on customer's payment trend and financial background
- Work close with the customer and understand the needs or difficulties faced as to provide alternative solutions to the account such as payment term extension or any revised payment plan
- Manage disputes of accounts and provide support and advice to suppliers and business partners on closure and resolution
- Identify, report and resolve loss or risk exposures in timely and efficient manner
- Prepare weekly AR reviews/ monthly reporting and review with management
- Work closely with internal personnel in achieving the company's quarterly and annual financial target (cash applicators, credit analyst, sales representatives and channel representatives)
- New partner recruitment process beginning from agreement preparation, credit limit set up, communicating with BP and sales, agreement execution to Partner account setup
- Monitor the and resolve the issues related with delinquent accounts based on customer's feedback and company's policy
Account Administrator Specialist
IBM Malaysia Sdn Bhd
08.2011 - 06.2016
- Act as interface between customer (Internal/External) and IBM setting realistic expectations, resolving fulfillment related problems and providing support to customer ensuring a high level of satisfaction in any of the following area
- Managing the logistics requirement for the company's partners as well as customers depending on the geographical and geopolitical requirement
- Managing partner and customer's contract requirement
- Part of IBM revenue recognition operations by ensuring revenue to be recognized by the set timeline
- Ensure compliance to all audit guidelines and adhere to all established processes
- Communicate with accounting to ensure clean revenue to be recognized
- Administer ordering and perform backlog management, manage scheduling, inventory and arrange delivery
- Monitor billing plan and trigger billing according to contract and internal pricing documents
- Prepare business reports regularly and on ad-hoc basis to management
- Participate in process re-engineering and transformation projects as required
Education
Bachelor of Science - Electrical (Communication) Engineering
Universiti Islam Antarabangsa, UIAM
Gombak01.2011
Skills
- Customer Service
- Inventory Management
- Process Integration
- Business Analysis
- Coaching and Mentoring
- Microsoft Office Tools
- SQL Proficiency
- SAP Material Management Expertise
- IT Strategic Planning
- Expertise in SAP MDM Solutions
Websites
Accomplishments
- IBM Malaysia Sdn Bhd
- Zuellig Pharma Malaysia Sdn Bhd
Personal Information
Date of Birth: 10/08/87
Projects
Electrolux (2023 - Current)
EluxOne C4.5 - ME (Morocco, UAE)
1. Material migrations focal for SAP MDM domain
2. Work and monitor the movement of data from current SAP environment to new SAP environment
3. Performed data cleansing and also data clarity for new migrated data
4. Provided hyper care support post go-live of the project
EluxOne C4 - ANZ
1. Worked with local business to identify data that needs to be migrated from JDE to SAP
2. Collaborated with functional streams to establish new business process in SAP for previously manual recorded transactions
3. Provide hyper care support post go-live of the project
4. Ensure current SAP environment is up to date for the inclusion of new ANZ data
Barry Callebaut (2019 - 2023)
IM0483 –DO2 Asia
1. Acts as the main point of contact for MDM material domain for the project
2. Review and perform mass upload to all relevant materials for all the plants covered in the project
3. Provide support to IM O2C from MDM perspective
4. Ensure that all data changes are within the requirements of MDM Data Governance
IM0466 – Pasir Gudang Integration Project
1. Acts as the main point of contact for MDM material domain for the project
2. Provide validation for Technical Sheet and Label Printing setting
IM0472 – India Greenfield Plant Integration
1. Master Data domain owner for PACK and VERP
2. Conduct review of the Scope and Data Clarity for the relevant domain
3. Work with local business to ensure that local business requirements are captured correctly
within the MDM guidelines
4. Provide hyper care support post go-live
5. Review data migration upload to ensure that all relevant data is captured correctly and also
as per the requirements based on the scope and data clarity.
6. Work closely with other domain owners to ensure that VERP and PACK are able to work
seamlessly with other domains
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
SAP MM
SAP ERP
SAP P2P
Microsoft Office
Timeline
IT Senior Analyst - SAP MDM
Electrolux
08.2023 - Current
Senior Master Data Operations Analyst
Barry Callebaut Services Asia Pacific Sdn Bhd
12.2021 - 07.2023
Regional Master Data Analyst
Barry Callebaut Services Asia Pacific Sdn Bhd
08.2019 - 12.2021
Client Services Executive
Zuellig Pharma Malaysia Sdn Bhd
04.2017 - 08.2019
Account Specialist
IBM Capital Malaysia Sdn Bhd
07.2016 - 03.2017
Account Administrator Specialist
IBM Malaysia Sdn Bhd
08.2011 - 06.2016
Bachelor of Science - Electrical (Communication) Engineering
Universiti Islam Antarabangsa, UIAM
Similar Profiles
Kevin ArmstrongKevin Armstrong
General Laborer at ElectroluxGeneral Laborer at Electrolux
Ricky MorganRicky Morgan
Inventory Management at ElectroluxInventory Management at Electrolux
Anthony ChaponisAnthony Chaponis
Service Technician at ElectroluxService Technician at Electrolux