With years of experience in the insurance industry, dedicated to helping individuals secure their health and financial future through comprehensive coverage. Actively engages with the community to raise awareness and support for important causes. Ultimate goal is to inspire others to take control of their time and create a brighter future for themselves and their families.
Overview
17
17
years of professional experience
2007
2007
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Life & General Insurance Agent
Allianz Life & General Insurance Malaysia Berhad
12.2022 - Current
Provided clients with expert advice on life insurance, health insurance, and general insurance products to meet their needs.
Assessed clients' financial situations, goals, and risks to recommend appropriate insurance coverage.
Generated new business opportunities by reaching out to potential clients, building relationships, and maintaining a solid client base.
Prepared and presented insurance proposals and quotations to clients.
Handled the application process, including assisting clients with form completion and gathering required documents.
Managed renewals, policy adjustments, and claims, ensuring timely processing and follow-up.
Educated clients on the benefits of various insurance products and the importance of adequate coverage.
Stayed updated on industry trends, product offerings, and regulatory changes to ensure the best service and compliance.
Worked with insurance providers to negotiate terms, premiums, and benefits on behalf of clients.
Participated in training sessions and professional development to enhance knowledge and skills in the insurance field.
Administrator
Stilts Design Sdn Bhd
02.2022 - 01.2023
Managed daily office tasks, including answering calls, responding to emails, and organizing documents.
Coordinated office supplies, monitored stock levels, and reported shortages.
Handled general bookkeeping, invoicing, and document filing.
Assisted with scheduling services like air tickets, cleaning, and office equipment maintenance.
Processed sales quotations and invoices using accounting software.
Managed supplier payments and followed up on project claims.
Assisted with HR tasks, including staff claims, and prepared contracts and agreements.
Joined in bidding projects and prepared quotations for clients.
Sales Manager
Bayview Hotel Georgetown Penang
12.2017 - 01.2022
Company Overview: Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Manager, Market coverage: - corporate, association, education & social segments
Implement sales strategies to achieve sales target as determined by Director of Sales
Consistently manage existing clients and secure new and potential clients to generate sales revenue
Negotiate and close sales deals with prospective clients in a timely and effective manner
Negotiate appropriate room rates and charges for function rooms for volume and regular clienteles
Activities include participating on sales calls, entertainment, Wedding Expo, Trade Show etc
Achieves personal sales goals and overall Sales Revenue
Individual Sales 2019 (Event Only) - Total Sales RM962, 649
Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Manager, Market coverage: - corporate, association, education & social segments
Assistant Sales Manager
Bayview Hotel Georgetown Penang
04.2015 - 12.2017
Company Overview: Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Manager, Market coverage: - corporate & social segments
Assists with the soliciting and handling of sales opportunities
Ensures business is turned over properly and in a timely fashion for proper service delivery
Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives
Achieves personal sales goals
Builds and strengthens relationships with existing and new customers to enable future bookings
Develops relationships within community to strengthen and expand customer base for sales opportunities
Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Manager, Market coverage: - corporate & social segments
Senior Marketing Officer
Wisdom Life Advisors Sdn. Bhd.
07.2013 - 03.2015
Company Overview: Industry Training Company, Specialization Training, Role Management, Position Level Officer
Responsible for the production of events from conception through to completion
Events include: exhibitions and fairs; conferences; fundraising and social events
Researching markets to identify opportunities for events
Liaising with clients to ascertain their precise event requirements
Producing detailed proposals for events (e.g
Timelines, venues, suppliers, legal obligations, staffing and budgets)
Agreeing to and managing a budget
Securing and booking a suitable venue or location
Liaising with clients and designers to create a brand for the event and organising the production of tickets, posters, catalogues and sales brochures
Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly
Calculate budgets and ensure they are adhered to
Visit venue to plan layout of seating and decorations
Schedule speakers, vendors, and participants
Coordinate and monitor event timelines and ensure deadlines are met
Negotiate and secure event space
Work with printer and designer to develop event invitations
Create invitee list
Send out invitations and manage RSVP list
Manage correspondence
Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations
Keep inventory of backdrops, projectors, computers, and other display materials
Industry Training Company, Specialization Training, Role Management, Position Level Officer
Event Sales Coordinator
Bayview Hotel Georgetown Penang
03.2011 - 07.2013
Company Overview: Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Coordinator
To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email
To follow up all enquiries, preparing proposals where necessary and facilitating showrounds with potential clients to show them our facilities
Contracting bookings and raising invoices
Co-ordinating all details for the client, including food and beverage, AV equipment, entertainment, themes etc
Promotion of our facilities to new and existing clients through a pro-active approach
Responding to and co-ordinating all internal meeting requests
Assisting in implementing the sales strategy as set by the Sales manager, and in association with the contracted banqueting caterers; including strategies for encouraging repeat business and up-selling
Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, make travel arrangements, order event signs, and ensure appropriate décor (florals, linens, color schemes, etc.) to meet the quality expectations of the alumni association
Aggressively gather information on each project to achieve quality event productions
Conduct research, make site visits, and find resources to help staff make decisions about event possibilities
Create and revised room layouts for each event
Propose new ideas to improve the event planning and implementation process
Serve as liaison with vendors on event-related matters
Assist with managing on-site production and clean up for events as necessary
Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Coordinator
Assistant Restaurant Manager
Riverview Hotel Singapore
01.2008 - 03.2009
Company Overview: Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Assistant Manager
Food and Beverage operation monitoring, inc
Supervision of Lobby Bar, Coffee House, kitchen (in conjunction with Executive Chef)
Co-ordinate all staffs to ensure smooth running of Events on shift
Responsible for the effective organisation and smooth running of all Functions and daily operation at Coffee house and Lobby lounge
Staff level control for Coffee house and Lobby lounge, issuing part-time staff requesting forms and responsible for accurate marking of staff punch cards
Organising continuous on job staff training programme
Customer liaison and complain handling
Responsible for stock control and rotation
Outlets Profit and Loss control, budgeting
Menu and Beverage List design
Floor and Operation planning for new renovated coffee house
Responsible for pre-opening restaurant trial run
Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Assistant Manager
Sales Coordinator
Hotel Cititel, Penang
11.2007 - 12.2007
Company Overview: Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Coordinator
Responsible for office coordination of all food and beverage event requirements and meetings
Meeting with walk-in clients
Based on clients need and requirements, raised the quotation for clients follow with Confirmation Letter to confirm their event, after confirmed then raised the Event Order for internal used
Besides that, did the event follow-up with clients
Assist guests to reserve function room, hotel room and etc…
Ensure smooth running of events and functions
Industry Hotel / Hospitality, Specialization Hotel Management/Tourism Services, Role Management, Position Level Coordinator