Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evy Kiing

Assistant Manager Property Investment
Kuching

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of mall background and training. Motivated to learn, grow and excel in retail industry. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Assistant Manager Property Investment

Naim Holdings Berhad
Kuching
01.2022 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Analyzed data to identify opportunities for improvement.
  • Developed team communications and information for meetings.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Created plans and communicated deadlines to complete projects on time.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prepared variety of different written communications, reports and documents.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Improved operations through consistent hard work and dedication.
  • Carried out day-to-day duties accurately and efficiently.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Increased customer satisfaction by resolving issues.

Senior Advertising & Promotion Executive

Coramax Mall Sdn Bhd
Kuching
01.2016 - 12.2020
  • Created customized marketing materials to increase product awareness.
  • Tracked key metrics and developed spreadsheets and data models.
  • Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
  • Wrote engaging and successful marketing, advertising and website copy.
  • Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
  • Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
  • Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
  • Attracted well known & big clients by creating and implementing innovative marketing strategies.
  • Implemented updated procedures to rectify issues in data collection and analysis.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
  • Collaborated with product development team to effectively modernize and update promotions.
  • Developed and maintained courteous and effective working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Drove operational improvements which resulted in savings and improved profit margins.

Event Assistant

Absolute Cool Event
Kuching
03.2014 - 12.2015
  • Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
  • Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Welcomed guests to events, checked invitations and oversaw proper seating.
  • Alerted guests of venue rules and reported infractions or violations to appropriate parties.
  • Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
  • Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
  • Coordinated pre- and post-event planning with team.
  • Performed event coordination for larger parties and gatherings.
  • Directed team to set up and keep banquet space clean and presentable for guests.
  • Organized facilities preparation, refreshments and entertainment for gatherings with as many as 2500 guests.
  • Tracked sales and upgrades to show conversion rates and overall revenue against targets.
  • Handled clients' deposits and payments with organized approach and good recordkeeping abilities.
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings.
  • Developed integrated event strategies and conducted on-site events management and follow-up after events.
  • Maintained strong vendor relations to effectively handle challenging events demands.
  • Managed event calendar and planning stages to effectively handle per month.
  • Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
  • Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Accomplishing all assigned tasks with efficiency and accuracy.
  • Provided general cleaning of venue spaces before, during and after events.
  • Processed payments, checked tickets and directed guests to locations.

Education

Bachelor of Arts - Art Management

University Malaysia Sarawak
Kuching
01.2011 - 11.2013

Skills

    Retail experience

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Timeline

Assistant Manager Property Investment

Naim Holdings Berhad
01.2022 - Current

Senior Advertising & Promotion Executive

Coramax Mall Sdn Bhd
01.2016 - 12.2020

Event Assistant

Absolute Cool Event
03.2014 - 12.2015

Bachelor of Arts - Art Management

University Malaysia Sarawak
01.2011 - 11.2013

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Evy KiingAssistant Manager Property Investment