Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic
EVON LOOI

EVON LOOI

BRANCH MANAGER
PUCHONG, SELANGOR,MALAYSIA

Summary

Dynamic Branch Manager at MUSE CRYSTAL with a proven track record in driving sales development and achieving targets. Skilled in coaching and mentoring new recruits while fostering strong relationships with clients. Expert in problem-solving and maintaining high service standards, ensuring exceptional customer satisfaction.

Overview

12
12
years of professional experience
4
4
Languages

Work History

Branch Manager

MUSE CRYSTAL
08.2022 - Current
  • Oversee daily operations of the branch, ensuring smooth workflow and high service standards.
  • Train, guide, and supervise new staff members to align with company values.
  • Handle customer service, resolve issues, and maintain client satisfaction.
  • Implement sales strategies, monitor performance, and achieve monthly targets.
  • Ensure compliance with internal policies and external regulations.
  • Maintained friendly and professional customer interactions.

Legal Administrative Clerk

MESSRS JOSHUA & ASSOCIATES
01.2019 - 11.2021
  • Managed multiple cases simultaneously while prioritizing tasks to meet strict deadlines effectively.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate case updates.
  • Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Developed and maintained positive relationships with clients and colleagues.
  • Drafted and prepared court-related documents, including divorce, probate, and property transfer cases.
  • Managed online filing systems and coordinated with government agencies.
  • Scheduled and facilitated client meetings for document signings and legal discussions.
  • Wrote formal letters, responded to emails and customer inquiries via multiple channels.
  • Followed up on legal cases with relevant departments and ensured smooth progress.

PRE SCHOOL TEACHER

MADELEINE KINDERGARDEN
01.2017 - 12.2018
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.

Legal Administrative Clerk

MESSRS CHANG & PARTNERS
01.2013 - 12.2015
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Filed documents with courts on behalf of attorney.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Created and printed legal documents for attorneys to review.
  • Completed data entry of legal documents into electronic filing systems.
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Answering phone calls and replying to emails

Education

Pre-University Qualification (STPM) - Business And Managerial Economics

SEKOLAH MENENGAH KEBANGSAAN BATU LAPAN PUCHONG
PUCHONG
04.2001 -

Skills

Strategic leadership and team management

Timeline

Branch Manager

MUSE CRYSTAL
08.2022 - Current

Legal Administrative Clerk

MESSRS JOSHUA & ASSOCIATES
01.2019 - 11.2021

PRE SCHOOL TEACHER

MADELEINE KINDERGARDEN
01.2017 - 12.2018

Legal Administrative Clerk

MESSRS CHANG & PARTNERS
01.2013 - 12.2015

Pre-University Qualification (STPM) - Business And Managerial Economics

SEKOLAH MENENGAH KEBANGSAAN BATU LAPAN PUCHONG
04.2001 -

Languages

English
Advanced (C1)
Malay
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)

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