Summary
Overview
Work History
Education
Skills
Personal Information
Software
Timeline
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Evgeniia Suvorova

Evgeniia Suvorova

Professional Hostess
St. Petersburg

Summary

Proactive and highly organized Hostess with a proven track record of delivering outstanding guest experiences. Skilled in managing reservations, optimizing seating arrangements, and resolving guest concerns with efficiency and professionalism, consistently driving higher customer satisfaction and positive feedback.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Hostess

Azimut Sity Hotel 4*
01.2020 - 01.2022
  • Maintained and updated the guest list with daily reports to ensure accurate records and smooth operations.
  • Delivered a warm and professional welcome to guests, creating a memorable first impression and enhancing overall guest experience.
  • Efficiently managed high-volume communications, handling over 50 daily booking requests via phone and online reservations with accuracy and professionalism.

Education

Nurse - Medical

Medical College
Russia
04.2001 -

Skills

  • Skilled in conflict resolution, with the ability to defuse challenging situations and build positive outcomes
  • Strong communicator, adept at engaging with diverse audiences and conveying information clearly and effectively
  • Professional and approachable, consistently creating a warm and welcoming environment
  • Dedicated to delivering exceptional customer service, ensuring satisfaction and long-term client loyalty

Personal Information

  • Date of Birth: 01/07/96
  • Nationality: Russia

Software

Microsoft Excel

PowerPoint

Microsoft Word

Timeline

Hostess

Azimut Sity Hotel 4*
01.2020 - 01.2022

Nurse - Medical

Medical College
04.2001 -

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Evgeniia SuvorovaProfessional Hostess