Evelyn Tsen
Clerk
Kota Kinabalu,12
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Clerk
Cemerlang Yakinjaya Sdn Bhd
Kota Kinabalu, Sabah, Malaysia (Remote)
03.2023 - Current
- Key in and submission of K1
- Preparing invoices
- Occasionally prepare letters as per requested by Director
Administrative Executive
Kinabernas Sdn Bhd
Kota Kinabalu, Sabah, Malaysia
08.2009 - 11.2021
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Served as a liaison between executives and clients or stakeholders; maintained strong relationships through effective communication.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Assigned tasks and directed team of office clerks.
- Filed paperwork and organized computer-based information.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Renewing licenses accordingly
Reservation Supervisor
Wildlife Expeditions Sdn Bhd
Kota Kinabalu, Sabah, Malaysia
12.2003 - 05.2009
- Making necessary arrangement for the tourists
- Handling a few travel agents account from Australia
- Making reservations according to the itineraries
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
- Did quotation according to tourist need
- Coordinated with other departments to accommodate special requests or needs for booked guests.
- Resolved customer complaints professionally, maintaining positive company reputation and guest satisfaction.
- Provided customers with information about availability and pricing.
Education
Bachelor of Science - Information Technology
Help University College
Kuala Lumpur 04.2001 -
Skills
Administrative Support
Administrative tasks
Data Entry
Teamwork and Collaboration
Microsoft Office
Timeline
Clerk
Cemerlang Yakinjaya Sdn Bhd
03.2023 - Current
Administrative Executive
Kinabernas Sdn Bhd
08.2009 - 11.2021
Reservation Supervisor
Wildlife Expeditions Sdn Bhd
12.2003 - 05.2009
Bachelor of Science - Information Technology
Help University College
04.2001 -