Evelyn Liaw
MIRI,MALAYSIA
Overview
3
3
Languages
4
4
years of post-secondary education
15
15
years of professional experience
Work history
Personal assistant
Seri Korna Logistic Sdn Bhd
Miri, Malaysia
2021.02 - 2025.08
- Screen and respond to emails, phone calls, and correspondence.
- Coordinated travel arrangements to ensure seamless logistics for executives.
- Prepared comprehensive reports, presentations, and meeting agendas to facilitate effective communication and decision-making.
- Organise and maintain confidential documents and records.
- Coordinate with internal departments, clients, suppliers, and external stakeholders.
- Liaised with drivers, customers, and operations teams to ensure smooth deliveries and collections.
- Schedule and coordinate tanker transportation to ensure timely deliveries.
- Plan daily tanker routes and delivery schedules based on customer requirements.
Customer service representative
GWI Softway Solutions INC
Manila, Philippines
2014.03 - 2015.02
- Oversaw daily operations of licensed betting outlet, ensuring compliance and smooth functionality.
- Ensure all betting activities comply with company policies and local regulations.
- Ensure the company complies with all licensing and regulatory requirements.
- Maintained accurate betting records and transaction reports to support regulatory compliance.
- Coordinated with company on system updates and betting limits to enhance operational efficiency.
- Apply for and renew business licences, permits, and certifications with relevant authorities.
Sales administrator
Dai Lieng Machinery Sdn Bhd Miri
Miri, Malaysia
2010.05 - 2012.02
- Prepared quotations, sales orders, invoices, delivery orders, and purchase orders to facilitate order processing
- Liaise with customers regarding order status, delivery schedules, and product inquiries
- Handle customer inquiries, complaints, and after-sales support
- Followed up on outstanding payments and coordinated with finance department to ensure timely collections
- Compiled weekly and monthly sales reports to track performance and inform decision-making
- Schedule meetings and provide administrative support to the sales team
Education
Bachelor of Business Administration - Business
RMIT Melbourne
Australia 2007.01 - 2011.01
Languages
English
Advanced
Chinese (Mandarin)
Advanced
Malay
Advanced
Timeline
Personal assistant
Seri Korna Logistic Sdn Bhd
2021.02 - 2025.08
Customer service representative
GWI Softway Solutions INC
2014.03 - 2015.02
Sales administrator
Dai Lieng Machinery Sdn Bhd Miri
2010.05 - 2012.02
Bachelor of Business Administration - Business
RMIT Melbourne
2007.01 - 2011.01