Eu San Eu Kuang
Sales Engineer
Singapore
Summary
Sales Engineer with a strong background in civil engineering and extensive experience in promoting and selling construction materials. Skilled in conducting product demonstrations and managing client relationships to deliver tailored solutions that drive revenue growth. Committed to leveraging technical expertise and effective communication to enhance customer satisfaction and contribute to business success.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Outdoor Sales Engineer
LTM Corporation Pte Ltd
03.2024 - 11.2024
- Actively promote and sell construction materials to clients, leveraging technical knowledge to provide tailored solutions
- Collaborate with cross-functional teams to ensure customer satisfaction and timely delivery of products
- Manage client relationships, providing post-sales support and addressing any inquiries or concerns
- Manage customer credit performance and minimize risk exposed to company
- Track sales performance metrics and report on sales activities to management
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
Management Trainee / Chef Grade 4
Din Tai Fung (Breadtalk Group)
12.2022 - 02.2024
- Perform daily tasks and ad-hoc duties given
- Understand and follow the standard operation protocol closely
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Help making sure the team is performing well according to the SOP
- Work well in a team or without supervision if needed
- Monitor the sufficiency and quality of both ingredients and tools
- Purchasing of the materials, and reject anything which is not up to standard
- Coordinate with everyone in the outlet to ensure smooth transition all day
E-commerce Online Salesperson cum Customer Service
Ecom Empire Sdn Bhd
09.2021 - 11.2022
- Promote products to clients
- Monitor and track the shipping status of product for clients
- Handle returns and refunds process
- Follow up with clients to close sales and also post-sales services
- Record and report daily sales
- Record and calculate ROAS and AOV of the products
- Discuss marketing strategies with the product manager to achieve the monthly goals
- Partake in exhibition sales booth
- One of the top salesperson during the exhibition booth
- Provide and discuss sales technique and ideas with the promoting team
- Handle logistics and layout of the booth
Main-contractor Site Engineer
PYS Construction Sdn Bhd
08.2020 - 08.2021
- Manage manpower to handle and achieve the task given
- Supervise the work of subcontractor to make sure task is handled properly and correctly
- Record manpower and progress everyday to keep track of the progress and plan the task accordingly
- Help in handling the discipline of the workers to keep up the progress
- Handle logistics of site, to optimize the space within the site
- Reduced project risks by identifying potential issues early on and implementing proactive mitigation measures.
- Record every meeting minute and achieve the task given in the general meeting
- Report daily progress and the task to be performed next day
- Improved project efficiency by streamlining communication between team members and stakeholders.
Education
Bachelor of Engineering (Honours) - Civil Engineering
Universiti Tunku Abdul Rahman (UTAR)
05.2016 - 05.2020
Skills
Relationship building
Timeline
Outdoor Sales Engineer
LTM Corporation Pte Ltd
03.2024 - 11.2024
Management Trainee / Chef Grade 4
Din Tai Fung (Breadtalk Group)
12.2022 - 02.2024
E-commerce Online Salesperson cum Customer Service
Ecom Empire Sdn Bhd
09.2021 - 11.2022
Main-contractor Site Engineer
PYS Construction Sdn Bhd
08.2020 - 08.2021
Bachelor of Engineering (Honours) - Civil Engineering
Universiti Tunku Abdul Rahman (UTAR)
05.2016 - 05.2020
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