Eungyo (Joy) Choi
Suwon, South Korea
Summary
Energetic and experienced cabin crew with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude with 5 years of customer industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cabin Crew
AirAsia X
Malaysia
02.2023 - 02.2024
- Welcomed passengers aboard and provided overview of safety procedures. Consistently, monitored cabin during flights and responded to passengers inquiries or issues.
Head Barista
Cosmic Cat Donuts
Osan AB (The US Military Base)
08.2021 - 01.2023
- Interacted with customers attentively and made a great first impression. Established relationships with customers and remembered their preferred drinks to build customer loyalty.
Korean /English Language Tutor
Preply
Suwon, South Korea
02.2021 - 12.2022
- Motivated students with accurate feedback and positive reinforcement. Provided customized materials and assignments to offer targeted help.
Barista
Brewed Awakening
Brisbane, Australia
01.2020 - 05.2020
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Barista
Fifth Season
Brisbane, Australia
07.2019 - 12.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Assistant Pastry Chef
Macaron 31
Suwon, South Korea
11.2017 - 08.2018
- Prepared all ingredients required by the pastry chef and worked on the development of new promotional processes to increase revenue.
Art Studio Teacher Assistant
Creative Art
Suwon, South Korea
04.2015 - 02.2016
- Monitored students of different ages and backgrounds in art activities and provided constructive feedback to guide progress.
Education
Bachelor of Arts - English Literature
Hanyang Cyber University
South Korea02.2027
Certification
- Emergency Procedures Training, AirAsia X - 20th APR 2023
- Certified Barista and Responsible Service of Alcohol, Australia - 15th JUN 2019
Timeline
Cabin Crew
AirAsia X
02.2023 - 02.2024
Head Barista
Cosmic Cat Donuts
08.2021 - 01.2023
Korean /English Language Tutor
Preply
02.2021 - 12.2022
Barista
Brewed Awakening
01.2020 - 05.2020
Barista
Fifth Season
07.2019 - 12.2019
Assistant Pastry Chef
Macaron 31
11.2017 - 08.2018
Art Studio Teacher Assistant
Creative Art
04.2015 - 02.2016
Bachelor of Arts - English Literature
Hanyang Cyber University