Summary
Overview
Work History
Education
Certification
Timeline
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Eungyo (Joy) Choi

Eungyo (Joy) Choi

Suwon, South Korea

Summary

Energetic and experienced cabin crew with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude with 5 years of customer industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cabin Crew

AirAsia X
02.2023 - 02.2024
  • Welcomed passengers aboard and provided overview of safety procedures. Consistently, monitored cabin during flights and responded to passengers inquiries or issues.

Head Barista

Cosmic Cat Donuts
08.2021 - 01.2023
  • Interacted with customers attentively and made a great first impression. Established relationships with customers and remembered their preferred drinks to build customer loyalty.

Korean /English Language Tutor

Preply
02.2021 - 12.2022
  • Motivated students with accurate feedback and positive reinforcement. Provided customized materials and assignments to offer targeted help.

Barista

Brewed Awakening
01.2020 - 05.2020
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Barista

Fifth Season
07.2019 - 12.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Assistant Pastry Chef

Macaron 31
11.2017 - 08.2018
  • Prepared all ingredients required by the pastry chef and worked on the development of new promotional processes to increase revenue.

Art Studio Teacher Assistant

Creative Art
04.2015 - 02.2016
  • Monitored students of different ages and backgrounds in art activities and provided constructive feedback to guide progress.

Education

Bachelor of Arts - English Literature

Hanyang Cyber University
South Korea
02.2027

Certification

  • Emergency Procedures Training, AirAsia X - 20th APR 2023
  • Certified Barista and Responsible Service of Alcohol, Australia - 15th JUN 2019

Timeline

Cabin Crew

AirAsia X
02.2023 - 02.2024

Head Barista

Cosmic Cat Donuts
08.2021 - 01.2023

Korean /English Language Tutor

Preply
02.2021 - 12.2022

Barista

Brewed Awakening
01.2020 - 05.2020

Barista

Fifth Season
07.2019 - 12.2019

Assistant Pastry Chef

Macaron 31
11.2017 - 08.2018

Art Studio Teacher Assistant

Creative Art
04.2015 - 02.2016

Bachelor of Arts - English Literature

Hanyang Cyber University

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Eungyo (Joy) Choi