Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eswarei Mohana Krishnan

Lecturer
Simpang Empat, Penang

Summary

I have 7 years of industry experience in Human Resource, Recruitment, and Corporate Talent Management, along with 1 year of academic experience as a lecturer. Currently, I teach Management, Marketing,Business and Human Resource courses at SEGi College, including programs under the University of Sunderland (UK). My industry background enables me to bring practical insights and real-world examples into the classroom, making learning more engaging and relevant. I am skilled in Outcome-Based Education (OBE), MQA compliance, and ISO 9001:2015 Internal Audit, contributing to quality assurance in teaching and learning. I also support students through mentorship, curriculum development, and academic guidance. Passionate about bridging the gap between industry practice and academia, I aim to prepare students for both academic success and workplace readiness.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lecturer

SEGi College
10.2024 - Current
  • Prepared and delivered lectures across a wide range of subjects, including Management, Marketing, Business, Human Resources, and Tourism, using outcome-based education (OBE) methods to enhance student learning.
  • Taught modules for the University of Sunderland (UK) partner programs, ensuring alignment with international academic standards, and assessment requirements.
  • Worked closely with the Academic Head in program delivery, curriculum design, and assessment, ensuring compliance with Malaysian Qualifications Agency (MQA) standards.
  • Designed and updated course materials, lesson plans, and assessment methods, integrating case studies, industry practices, and digital learning tools into classroom practices.
  • Supervised students in providing academic mentoring and pastoral care to support student development.
  • Actively contributed to academic program development, curriculum review, and continuous improvement initiatives within the department.
  • Participated in departmental meetings, academic boards, and curriculum committees, supporting leadership in academic quality assurance.
  • Involved in internal audit processes and successfully attained a Certificate in ISO 9001:2015 Internal Audit, strengthening institutional quality assurance.
  • Served as Treasurer of the SHE Club, overseeing financial planning, budgeting, and CSR programs, while leading community engagement and women’s empowerment initiatives.

Senior HR Recruiter

Tentacle Technologies Sso
01.2018 - 09.2024
  • Led full-cycle recruitment across multiple industries, including Logistics, IT, Banking, and Customer Service, successfully filling roles from entry-level to mid-senior professionals.
  • Recruited and placed 35–40 Service Desk Analysts annually, along with staff for logistics operations, supply chain, IT support, and customer service functions, ensuring strong talent pipelines.
  • Partnered with hiring managers to analyze role requirements and align job descriptions with client needs, covering both technical and non-technical positions.
  • Developed and maintained skills matrices to streamline candidate evaluation and improve hiring accuracy.
  • Leveraged diverse sourcing strategies such as job portals, networking, referrals, cold calling, and database mining to build qualified candidate pools.
  • Conducted high-volume resume screenings and structured interviews, ensuring only top candidates were shortlisted for client consideration.
  • Managed the expatriate hiring process (including documentation and relocation support) for international hires across logistics and IT sectors.
  • Negotiated employment offers covering salary, benefits, and relocation packages, ensuring transparency and securing top talent.
  • Maintained effective account management using SAP Fieldglass Vendor Management System, ensuring compliance and timely hiring processes.
  • Successfully onboarded technical and non-technical staff across logistics, IT, banking, and customer service industries, contributing to business growth and workforce efficiency.

Research Assistant (Part Time Job )

University Science Malaysia (USM)
03.2024 - 06.2024
  • Assist the lecturer in the design, execution, and analysis of research projects. This includes literature reviews, data collection, data analysis, and the preparation of research reports.
  • Conduct comprehensive literature reviews to support ongoing research projects. Summarize findings, and identify gaps in current knowledge.
  • Maintain and organize research data, ensuring accuracy and integrity. Utilize software tools for data analysis and visualization.
  • Contribute to the writing and editing of research reports, papers, and presentations. Ensure clarity, accuracy, and adherence to formatting guidelines.


HR Assistant

Georgetown City Hotel (Berjaya Corporation)
10.2016 - 05.2017
  • Orchestrated the end-to-end recruitment process from job posting to job offer preparation, ensuring a seamless and efficient candidate experience.
  • Designed and executed sourcing strategies to attract qualified talent, conducted resume screenings, interviews, and coordinated the selection process.
  • Oversaw hiring formalities including reference checks, offer letters, and onboarding, ensuring adherence to company policies and standards.
  • Conducted new hire orientations in line with company SOPs, ensuring smooth integration into the organization.
  • Coordinated and supported annual performance appraisal exercises, assisting managers in evaluating employee performance fairly and consistently.
  • Generated weekly and monthly HR reports to track recruitment progress, staff performance, and HR activities, enabling data-driven decision-making.
  • Maintained accurate records of attendance, leave, and medical documentation, ensuring compliance with HR policies and audit requirements.
  • Implemented and organized personnel file systems, improving document retrieval and operational efficiency.
  • Coordinated training and development programs, including workshops on customer service, teamwork, and operational excellence.
  • Supported employee engagement initiatives such as sports competitions and annual dinners, fostering a positive and cohesive workplace culture.

Internship Trainer

SWM Environment Sdn Bhd
07.2016 - 09.2016
  • Supported end-to-end recruitment processes including sourcing, screening, and shortlisting candidates, ensuring alignment with job requirements and organizational needs.
  • Coordinated and facilitated interview sessions and reference checks, contributing to effective candidate evaluation and selection.
  • Assisted in delivering employee orientation and induction programs, ensuring smooth onboarding and integration of new hires.
  • Maintained accurate recruitment and payroll records, enhancing compliance and efficiency in HR documentation and filing systems.
  • Conducted phone interviews and supported hiring managers during face-to-face interviews for contract and permanent positions.
  • Provided daily HR and administrative support, including data entry, documentation, and correspondence, contributing to overall departmental efficiency.

Education

MBA - Business Administration

University Science Malaysia (USM)
Glugor, Penang, Malaysia
04.2001 -

Bachelor of Science - Human Resource Development

University Malaysia Sarawak(UNIMAS)
Sarawak
04.2001 -

Skills

Lecture development

Academic publication

Lesson planning

Presentations

Online lectures

Research and analysis

Class management

Student records management

Student Mentorship & Supervision

Student engagement

Exam writing

Course development

Internal Audit

Certification

CERTIFICATE IN ISO 9001:2015 INTERNAL AUDIT

Timeline

CERTIFICATE IN ISO 9001:2015 INTERNAL AUDIT

03-2025

Lecturer

SEGi College
10.2024 - Current

Research Assistant (Part Time Job )

University Science Malaysia (USM)
03.2024 - 06.2024

Senior HR Recruiter

Tentacle Technologies Sso
01.2018 - 09.2024

HR Assistant

Georgetown City Hotel (Berjaya Corporation)
10.2016 - 05.2017

Internship Trainer

SWM Environment Sdn Bhd
07.2016 - 09.2016

MBA - Business Administration

University Science Malaysia (USM)
04.2001 -

Bachelor of Science - Human Resource Development

University Malaysia Sarawak(UNIMAS)
04.2001 -
Eswarei Mohana KrishnanLecturer