Esther Sin Ai Ney
Shah Alam
Summary
Dynamic professional with a goal-oriented mindset and exceptional time management skills. Proficient in sales tracking, market analysis, and customer-centric strategies that ensure optimal client satisfaction. Strong interpersonal communication skills enhance team collaboration and drive business success.
Overview
4
4
years of post-secondary education
26
26
years of professional experience
Work history
Senior Product Specialist
Zuellig Pharma (Mounjaro @ Aesthetic Channel)
2026.05 - 2026.07
- To achieve sales, productivity and performance targets of assigned portfolio within a given territory.
- Execute sales and marketing plan/activities to ensure that the company’s sales target is maximised.
- Maintain an updated broad product, competitor and disease knowledge to build professional customer relationships and support sound clinical discussions.
- Develop and implement accounts plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimise account performance.
- Built rapport with new and existing customers to boost client retention.
- Targeted medical sales presentations to suit individual client needs for improved conversion rates.
Medical Sales Executive
Sanofi (PH, GP and pharmacy Channel)
2015.03 - 2026.03
- To achieve the territory sales and milestones objectives within assigned territory and portfolio through: Increasingly prescriptions of Sanofi products in accordance to sales and marketing activities and in compliance with company procedures and policies.
- Sales activities Executive Territory Action Plan (TAP) and marketing activities to targeted customers in line with marketing strategies to optimize prescription.
- Support in organizing meetings, seminars, group selling activities (GSA), CMEs (physical/virtual) and EAC (Early Adopter Club) to enhance company corporate values and disease awareness.
- Customer base management to support effective segmenting and targeting (S&T) exercise.
- Ensure all activities are operating within approved budget and judicious use of resources across territories.
Area Sales Executive
Novartis (Sandoz Division, GP channel)
2006.06 - 2014.11
- To promote and expand Sandoz products to general practitioners, specialists and pharmacies.
- To meet or exceed monthly sales targets and YTD target.
- To identify, develop and expand new business opportunities and client base.
- To prepared and implement account development and territory business plans.
- To improve clinical sales and marketing knowledge of promoted and competitor products.
- To update and maintain sales tracking systems to maximize effectiveness on territory.
Medical Representative
Germax Sdn Bhd (GP and pharmacy Channel)
2004.09 - 2006.05
- To promote and expand products to general practitioners, specialists, chain pharmacies and independent pharmacies.
- To achieve sales targets and YTD target.
- To maintain and enhance the relationship of all existing clients.
- To identify, develop and expand new business opportunities and client base.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
Business Feature Writer
Nanyang Siang Pau
2002.11 - 2004.09
- Responsible for business news reporting and analyzing.
- To provide business feature write up, special comment and background write up.
- To attend or hold business seminar or talks, for the purposes of getting in depth business news.
Sales Advisor
Sunway City Berhad
2000.06 - 2002.10
- To attend and handle sales enquires including phone enquires and walk in enquires.
- To maintain, update and prepare all relevant advertising and promotional materials, i.e. the advertising panel and fact sheet.
- Follow up with prospective buyer and close the deal in shortest time frame Involved in administration work.
- Filling and key in prospective buyer's data Achieved of sales of RM 19 million during the period.
- Established rapport with potential buyers to foster repeat business.
- Delivered excellent customer service by addressing and resolving queries.
Education
B.A.(Hons.) - Marketing Management
Oxford Brookes University
1999.01 - 1999.12
Advanced Diploma - Accounting and Business
Nilai College
1998.04 - 1998.12
Unified Examination Certificate (UEC and SPM) -
Chung Hua High School
Seremban 1996.01 - 1997.12
Skills
- Goal-oriented mindset
- Time management abilities
- Sales tracking
- Market analysis
- Customer centricity
- Interpersonal communication
Accomplishments
- TMS Sales Achieves Club Award 2017/2018, 2018/2019, 2019/2020, 2024/2025 Silver Category
- TMS International Sales Champion 2020 (2nd Highest Ranking)
- TMS Salesforce Employee Accelerated Learning Program 2023 (SEAL)
- Mentor Program 2023
- Best Detailer 2025 Q3, 2023 Q1
- Best MY Clinic / Pharmacy Channel 2024 Q1 -103%
- Best Growth Achiever 2020 – Plavix & Aprovasc
- Best Growth Achiever 2024 Q1 – Aprovel
- 2025 YTD 104.6% (+4.6% vs target, PH/GP Plavix +1%, PH/GP Aprovel Family +15%, Pharmacy Plavix +9.5%, Pharmacy Aprovel Family -7%)
- 2024 YTD 104.12% (+13% vs target, Plavix Pharmacy +22%, GP Plavix +193%, Aprovel Family +8%)
- 2023 YTD 90%, +5%
- 2022 YTD 110% (+20% vs target, Plavix Pharmacy 105%, +15%, GP Plavix 110%, +20%, Aprovel Family115%, +57%, Renvela 101%, +31%)
- Area of coverage: Klang/Shah Alam/Puchong/PJ/Damansara/Sunway/Subang Jaya/OKR/Jenjarom/Banting/Kuantan
- Member of Novartis Platinum Program: 2008, 2009, 2010, 2011
- 2014 YTD 110%
- 2013 YTD 95%
- 2012 YTD 81%
- 2011 YTD 100%
- 2010 YTD 105%
- 2009 YTD 101%
- 2008 YTD 110%
- 2007 YTD 100%
- 2006 YTD 103%
- Created more than 250 new customers accounts
- 2005 YTD 101%
- 2004 YTD 100%
Personal Information
- Age: 47
- Date of Birth: 08/06/79
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
Timeline
Senior Product Specialist
Zuellig Pharma (Mounjaro @ Aesthetic Channel)
2026.05 - 2026.07
Medical Sales Executive
Sanofi (PH, GP and pharmacy Channel)
2015.03 - 2026.03
Area Sales Executive
Novartis (Sandoz Division, GP channel)
2006.06 - 2014.11
Medical Representative
Germax Sdn Bhd (GP and pharmacy Channel)
2004.09 - 2006.05
Business Feature Writer
Nanyang Siang Pau
2002.11 - 2004.09
Sales Advisor
Sunway City Berhad
2000.06 - 2002.10
B.A.(Hons.) - Marketing Management
Oxford Brookes University
1999.01 - 1999.12
Advanced Diploma - Accounting and Business
Nilai College
1998.04 - 1998.12
Unified Examination Certificate (UEC and SPM) -
Chung Hua High School
1996.01 - 1997.12