Travelling, Cooking, Cycling
Su Ching Ester KWONG
Senior Manager
Kuala Lumpur
Summary
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
20
20
years of professional experience
6
6
Languages
Work History
Market Operations Reference Data, Senior Manager
Standard Chartered Global Business Services
03.2024 - Current
- Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm
- Stepping up to address difficult issues and saying what needs to be said
- Building strong customer relationships and delivering customer-centric solutions
- Making good and timely decisions that keep the organisation moving forward
- Developing people to meet both their career goals and the organisation’s goals
- To work on improvement of productivity and standardize the process from time to time to meet the necessary regulation/procedures/guidelines prescribed by Company/Group from time to time
- Be brave, be the change; Think client; Live with integrity
- Continuously improve and innovate; Simplify; Learn from your successes and failures
- See more in others; How can I help
- Build for the long term
Treasury Financial Control & Advisory, Vice President
OCBC Bank (M) Bhd
01.2023 - 08.2023
- To assist Unit Head to lead, drive or participate in Treasury, Finance related projects
- To assist Unit Head in terms of exploring opportunities for process improvement within the unit and across units
- To assist Unit Head in the New Product Approval Process and provide accounting advisory in relation to Treasury Products
- To provide support and advisory on accounting configuration or reconciliation process for Balance Sheet and Profit & Loss
- To liaise with external auditors and other regulatory authorities
- To support financial reporting to Central Bank, Group Finance Singapore and management reporting to Business Units
Financial Markets Data Management, Manager
Standard Chartered Global Business Services
07.2019 - 12.2022
- Support Financial Markets static data management through high engagement of stakeholders in front office, middle office and back office
- To ensure high standard and quality services and deliverable with proper risk management control
- Stakeholder management
- Risk & control cum audit management
- Projects and ad-hoc tasks
- Currently leading a team for Data Management for Greater China and North Asia market
Foreign Exchange & Money Market, Manager
Standard Chartered Global Business Services
07.2017 - 06.2019
- Led a team of professionals in executing day-to-day financial Market Operations, including Confirmation execution, and reporting.
- Specialized in Foreign Exchange and Money Market products
- Developed and implemented strategic initiatives to optimize operational processes and bring cost efficiency
- Streamlined operations and enhance risk management and improved regulatory compliance
- Collaborated with cross-functional teams to identify and address operational challenges, leveraging technology and automation to enhance productivity and reduce errors
Front Office Management, Assistant Vice President
Malayan Banking Berhad
02.2014 - 01.2017
- Global Markets performances and financial analysis and reporting
- Business planning, budget and policy developments
- Internal and external audit, regulatory audit
- Administrative management for Global Markets
- Special and ad-hoc projects
Treasury Financial Control, Assistant Vice President
OCBC Bank (M) Bhd
08.2009 - 02.2014
- Handling of daily productivity activities for Global Markets Financial related analysis and reporting
- Review and updation of risk & control, policies, standard operating procedure
- Frequent liaise with front office and back office staffs
- Project participations
Special Project and Treasury Control Unit, Manager
OCBC Bank (M) Bhd
05.2008 - 07.2009
- Setting up of new processes and reviewing of procedures and processes
- Profit and Loss reconciliation, Financial Reporting for Global Markets
- Ad-hoc projects
Middle Office Assistant, Manager
United Overseas Bank (M) Bhd
05.2005 - 04.2008
- Monitoring of risk exposures against limits approved
- Financial reporting and monitoring
- Projects and queries handling from Risk Management's perspectives
- Results-oriented banking leader with over 18 years of progressive experience across Global Markets Treasury Product Control, Risk Management, Compliance, Business Management, and Data Governance. Adept at navigating complex regulatory environments and driving operational excellence within both local and international financial institutions in Malaysia. Recognized for delivering strategic insights that enhance risk mitigation, streamline processes, and support sustainable growth. Proven ability to align cross-functional teams with organizational goals through collaborative leadership and deep industry expertise. Passionate about contributing to institutional success by integrating innovation, compliance, and performance-driven strategies.
Education
Bachelor of Information Systems (Hons) - Business Information Systems
Tunku Abdul Rahman University
01.2005
Diploma in Science - Business Information Systems
Tunku Abdul Rahman College
01.2003
Skills
Proficient in Microsoft Office
Skilled in Murex platform usage
Knowledge of Opics
Bloomberg terminal proficiency
Collaborative strategic planning
Professional growth facilitation
Operational efficiency management
Optimized resource distribution
Reporting proficiency
Strategic team guidance
REFERENCES
- Puan Azleena, Ismail, azleen.i@maybank-ib.com, +6012-272 0241, Malayan Banking Berhad
- Ms Tan Vee, Vee, Tan.VeeVee@uobgroup.com, +65 8354 7838, United Overseas Bank Limited
- Ms Sheryl, Solidum, Sheryl.Solidum@sc.com, +65 9680 7150, Standard Chartered Bank
Interests
Accomplishments
- Commitee member for 2022 Christmas Love Run - Year 2022 Muk En Community Care Centre
- Commitee member for LOVE RUN 2.0 / 3.0 / 4.0 Charity Run - Year 2017 / 2918 / 2019 Muk En Community Care Centre
- Best Employee Award - Year 2022 Standard Chartered Global Business Services
- Going the Extra Mile (GEM) Award - Year 2020 Standard Chartered Global Business Services
- The Planning Committee for the CSR program "Preserving The Nature" at Taman Rimba Bukit Lagong, in collaboration with Universiti Teknologi Mara Shah Alam and Majlis Perbandaran Selayang - Year 2019 Standard Chartered Global Business Services
- Planning Committee for departmental Chinese New Year event - Year 2019 Standard Chartered Global Business Services
- Main Organizing Committee for Kuala Lumpur Standard Chartered Global Business Services Financial Market Operations Retro Dinner - 16 November 2024 Standard Chartered Global Business Services
Timeline
Market Operations Reference Data, Senior Manager
Standard Chartered Global Business Services
03.2024 - Current
Treasury Financial Control & Advisory, Vice President
OCBC Bank (M) Bhd
01.2023 - 08.2023
Financial Markets Data Management, Manager
Standard Chartered Global Business Services
07.2019 - 12.2022
Foreign Exchange & Money Market, Manager
Standard Chartered Global Business Services
07.2017 - 06.2019
Front Office Management, Assistant Vice President
Malayan Banking Berhad
02.2014 - 01.2017
Treasury Financial Control, Assistant Vice President
OCBC Bank (M) Bhd
08.2009 - 02.2014
Special Project and Treasury Control Unit, Manager
OCBC Bank (M) Bhd
05.2008 - 07.2009
Middle Office Assistant, Manager
United Overseas Bank (M) Bhd
05.2005 - 04.2008
Diploma in Science - Business Information Systems
Tunku Abdul Rahman College
Bachelor of Information Systems (Hons) - Business Information Systems
Tunku Abdul Rahman University