Veeam Backup Solutions
Erna Zurina Ismail
Hybrid Cloud Engineer
Puchong, Selangor,10
Summary
Accomplished engineer proffering extensive cloud and backup monitoring, deployment, and troubleshooting skills. Defined, built, and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Hybrid Cloud Engineer
Maxis Broadband Sdn. Bhd.
02.2021 - Current
- Evaluated new cloud technologies and recommended solutions that aligned with organizational goals and objectives.
- Managed disaster recovery plans and procedures, enabling rapid system restoration during unexpected outages or failures.
- Developed custom scripts for automating routine tasks, increasing team productivity and reducing manual errors.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Collaborated with IT teams to develop comprehensive disaster recovery plans, minimizing data loss in potential incidents.
- Conducted routine inspections of monitoring equipment to ensure optimal functionality, proactively addressing any issues identified.
- Supported business continuity efforts through the creation of backup policies and procedures using Veeam Backup and Replication software.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Configured and tested Windows Server operating systems with roles features.
- Integrated and updated software products to boost system compatibility.
- Enhanced system performance by optimizing virtualization configurations and addressing resource bottlenecks.
- Participated in ongoing professional development opportunities for continued growth as a Project Team Member role contributor.
- Enhanced team productivity with regular progress reports and performance evaluations.
System Engineer
Peering One Sdn. Bhd.
11.2018 - 02.2021
- Conducted end-user reviews for modified and new systems.
- Optimized networked software and operating systems by applying updates and patches.
- Researched software and systems products to determine purchase recommendations.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Ensured smooth business continuity during disaster recovery scenarios through rigorous testing of backup strategies and communication protocols.
- Improved efficiency in the department by streamlining documentation processes for accurate record keeping.
- Supported business continuity efforts through the creation of backup policies and procedures using Veeam Backup and Replication software.
- Learned and adapted quickly to new technology and software applications.
Associate Engineer
Peering One Sdn. Bhd.
08.2018 - 11.2018
- Assisted in the development of safety protocols and procedures to reduce workplace incidents and maintain compliance with industry standards.
- Led full project lifecycle efforts, providing leadership from design phase, through quality assurance testing and to final production.
- Monitored laboratory inventory, identified vendors and suppliers and ordered materials and equipment.
- Coordinated sampling and analysis tasks to verify quality of finished products.
- Interacted positively with engineers, clients and peers to develop productive long-term working relationships.
Education
Bachelor of Science - Computer Forensics
Management And Science University
Shah Alam, Selangor, Malaysia 04.2001 -
Associate of Arts - Graphic Design
MSU College
Kota Kinabalu, Sabah, Malaysia 04.2001 -
Skills
Virtual and Cloud Technologies
Decision-Making
Monitoring tools
Disaster Recovery Planning
Troubleshooting
Cloud services
Teamwork and Collaboration
Problem-Solving
Continuous Improvement
Disaster Recovery
Problem-solving abilities
Cloud Computing
Technical Support and Assistance
Data Migration
Backup Strategies
Accomplishments
- Collaborated with Cloud Delivery Team in the backup solutions of RAM Holdings, BDO Malaysia, Proton, MDT, MRCB, Dancom, Bursa Malaysia.
- Achieved success by completing MDT and Dancom project deployment with accuracy and efficiency.
- Achieved success by effectively helping with Veeam Backup and Replication deployment.
Software
VMware vSphere Infrastructure
Acronis Backup Solutions
CommVault Backup Solutions
Hyper-V Infrastructure
Storage EMC Configuration
Azure Stack
Timeline
Hybrid Cloud Engineer
Maxis Broadband Sdn. Bhd.
02.2021 - Current
System Engineer
Peering One Sdn. Bhd.
11.2018 - 02.2021
Associate Engineer
Peering One Sdn. Bhd.
08.2018 - 11.2018
Bachelor of Science - Computer Forensics
Management And Science University
04.2001 -
Associate of Arts - Graphic Design
MSU College
04.2001 -
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