Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Ernathy Jounis

Ernathy Jounis

Kota Kinabalu, Sabah,12

Summary

Experienced in data entry and task management within business operations. Able to follow standard operating procedures (SOPs) to maintain company integrity. Committed to learning new responsibilities in administration and ready to take on new challenges to grow my knowledge and skills.

Overview

10
10
years of professional experience

Work History

Account Payable

Asia Shipping & Forwarding (Sabah) Sdn Bhd
09.2024 - Current
  • Entering invoices into the accounting software (SQL).
  • Processing payments.
  • Filing and maintaining supplier records.
  • Checking invoices.
  • Preparing cheques for payment.
  • Performing other ad hoc tasks as required by their supervisor.
  • Bank reconciliation.

Billing Team Leader

Gleneagles Hospital
01.2023 - 07.2024
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked with a team to review invoices during high census.
  • Updated consignment report on a daily basis.
  • Assist ad hoc given by the supervisor (Roster and Unsent report).
  • Inspired teams to achieve or exceed goals through regular motivation.
  • Planned employee workloads and delegated tasks strategically to meet the deadlines.
  • Maintained excellent employee relationships by cultivating a supportive, positive, and helpful working environment.
  • Monitored operations to ensure that employees followed relevant procedures.

Billing Assistant

Gleneagles Hospital
09.2019 - 12.2022
  • Prepared, sent, and verified customer and third-party invoices, ensuring they are complete and accurate.
  • Prepared credit and debit notes for billing adjustments, uncovered charges, and processing refunds.
  • Managed an incomplete document to avoid a late submission for an insurance claim.
  • Entered the doctor's fee on a daily basis.
  • Filing.
  • Managed ad hoc tasks given by the supervisor.
  • Responding to customer billing inquiries, providing necessary information, and resolving discrepancies in a professional manner.

Cashier

Milimewa Superstore
11.2015 - 08.2016
  • Handled cash, credit card, and voucher payments.
  • Ensuring the cash drawer is balanced at the beginning and end of shifts.
  • Providing a friendly and welcoming experience.
  • Addressing customer inquiries about products, pricing, and store policies.

Education

Bachelor of Business with Honors - Financial Management and Banking

Universiti Malaysia Sabah (UMS)

Sijil Tinggi Persekolahan Malaysia (STPM) - Business and Economic

SMK Tamparuli

Sijil Pelajaran Malaysia (SPM) -

SMK Tamparuli

Skills

  • Customer service

  • Problem-solving

  • Teamwork and collaboration

  • Team management

  • Flexible and adaptable

  • Data entry

  • Multitasking

Reference

Available upon request

Timeline

Account Payable

Asia Shipping & Forwarding (Sabah) Sdn Bhd
09.2024 - Current

Billing Team Leader

Gleneagles Hospital
01.2023 - 07.2024

Billing Assistant

Gleneagles Hospital
09.2019 - 12.2022

Cashier

Milimewa Superstore
11.2015 - 08.2016

Sijil Tinggi Persekolahan Malaysia (STPM) - Business and Economic

SMK Tamparuli

Sijil Pelajaran Malaysia (SPM) -

SMK Tamparuli

Bachelor of Business with Honors - Financial Management and Banking

Universiti Malaysia Sabah (UMS)

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Ernathy Jounis