ERNA LUSIANA
Summary
Administration in insurance company with over 3 years of experience providing administrative support. I possess strong multi-tasking skills, excellent publi-facing point person for clients. I able to absorb various multiple tasks with excellent organizational skills and is able work in a team. Besides that, I have an experience as a sales associate at one of the famous designer in Malaysia whic is Rizman Ruzaini.
Overview
4
4
years of professional experience
Work History
Office Administrative Assistant
AIA PUBLIC TAKAFUL
03.2022 - Current
- DEALING WITH EMAILS AND PHONE CALLS, PRODUCE AND DISTRIBUTE CORRESPONDENCE MEMOS, LETTERS AND FORMS. RESPONSIBLE TO HANDLE AND GUIDE NEW RECRUIT FOR AGENCY FROM EXAMMINATION UNTIL BECOME AS AGENT INSURANCE.
Retail Sales Associate
RIZMAN RUZAINI
03.2024 - 05.2024
- ASSIST CUSTOMER TO PRODUCT PURCHASE, PLAYING A ROLE TP GREETING CUSTOMER AS THEY COME AND ASSIST CUSTOMER WHAT KIND OF PRODUCT THAT SUITS THEM, ANSWER QUESTION FOR CUSTOMER. BESIDES THAT, I ALSO PLAY A ROLE AS A CASHIER, RESPONSIBLE TO CUSTOMER RETURN PRODUCT AND CHECK STOCKING OR OTHER TASKS AS NEEDED.
Education
DIPLOMA IN OFFICE MANAGEMENT
INTERNATIONAL ISLAMIC COLLEGE
01-2019
Skills
- Strong interpersonal
- Microsoft Office
- Powerpoint
- Office organization
- Client relations
- Problem solving
Languages
English
Upper Intermediate
B2
Malay
Proficient
C2
Timeline
Retail Sales Associate
RIZMAN RUZAINI
03.2024 - 05.2024
Office Administrative Assistant
AIA PUBLIC TAKAFUL
03.2022 - Current
DIPLOMA IN OFFICE MANAGEMENT
INTERNATIONAL ISLAMIC COLLEGE