Erin Carmel Netto
Ipoh,Malaysia
Summary
Experienced dental professional with 11 years of clinical expertise in dentistry, delivering high quality patient care with a strong emphasis on precision, patient safety and evidence based practices. In addition, possess 8 years of experience in healthcare management, effectively overseeing operations and ensuring strict adherence to healthcare protocols and regulatory standards.
Overview
12
12
years of professional experience
Work history
Dental Officer
Larut, Matang dan Selama
01.2014
Attachment dental officer at Oral Maxillofacial and Surgery
HOSPITAL TAIPING
01.2015
Attachment dental officer at Paediatric Dentistry
HOSPITAL TAIPING
07.2015
Dental Officer
Bagan Datoh Dental Clinic
TelukIntan
01.2016
Dental Officer
Gunung Rapat Dental Clinic
Ipoh
01.2017
Dental Officer
Jelapang Dental Clinic
Ipoh
01.2018
Assistance Head of Dental Officer In Charge
Batu Gajah Dental Clinic
Batu Gajah
01.2018 - 01.2024
Head of Dental Officer-in-Charge
Gunung Rapat Dental Clinic
Ipoh
01.2025 - 08.2025
- Currently serving as the lead officer overseeing clinic operations and staff coordination.
Education
Bachelor of Dental Surgery - DENTISTRY
Penang International Dental College
Skills
- Experienced in overseeing all aspects of clinic operations, ensuring adherence to medical protocols, compliance standards while making sure KPI's are met
- Skilled in handling clinical cases and supervising dental officers to ensure quality care and protocol adherence
- Strong time management skills with focus on efficient and timely task execution
- Experienced in business growth discussions and applying critical thinking to strategic decisions
- Strong team player with ability to work effectively in team setting, promoting collaboration and mutual support
- Able to demonstrate dependability through consistent follow-through and reliability in task completion
- Able to take full accountability for outcomes, ensuring high standards and continuous improvement
Accomplishments
- Coordinator of "Oral Health Without Smoking Practices" (KOTAK) Program, Kinta District – 2017 to 2020
- Excellent Service Award (Anugerah Perkhidmatan Cemerlang) – 2021
- Member, MS ISO 9001:2015 Committee, Kinta District – 2023- present
- Coordinator for Healthcare Assistant Enhancement Course 2023
- Coordinator Patient Safety Goals (PSG) Kinta District – 2020 to Present
- Organizing committee for Patient Safety Symposium 2024 Perak State level
Languages
English
Fluent
Malay
Fluent
Training
- ROOT CAUSE ANALYSIS COURSE PERAK STATE 2023
- MS ISO 9001:2015, E ISO COURSE 2023
- RISK REGISTER ADMINISTRATION COURSE 2023
- MS ISO 9001:2015, E ISO ENHANCEMENT COURSE 2024
- EXCEL COURSE 2024
- INTEGRITY AND DISCIPLINARY MANAGEMENT COURSE 2025
Timeline
Head of Dental Officer-in-Charge
Gunung Rapat Dental Clinic
01.2025 - 08.2025
Dental Officer
Jelapang Dental Clinic
01.2018
Assistance Head of Dental Officer In Charge
Batu Gajah Dental Clinic
01.2018 - 01.2024
Dental Officer
Gunung Rapat Dental Clinic
01.2017
Dental Officer
Bagan Datoh Dental Clinic
01.2016
Attachment dental officer at Paediatric Dentistry
HOSPITAL TAIPING
07.2015
Attachment dental officer at Oral Maxillofacial and Surgery
HOSPITAL TAIPING
01.2015
Dental Officer
Larut, Matang dan Selama
01.2014
Bachelor of Dental Surgery - DENTISTRY
Penang International Dental College
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