Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Training
Timeline
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Erin Carmel Netto

Ipoh,Malaysia

Summary

Experienced dental professional with 11 years of clinical expertise in dentistry, delivering high quality patient care with a strong emphasis on precision, patient safety and evidence based practices. In addition, possess 8 years of experience in healthcare management, effectively overseeing operations and ensuring strict adherence to healthcare protocols and regulatory standards.


Overview

12
12
years of professional experience

Work history

Dental Officer

Larut, Matang dan Selama
01.2014

Attachment dental officer at Oral Maxillofacial and Surgery

HOSPITAL TAIPING
01.2015

Attachment dental officer at Paediatric Dentistry

HOSPITAL TAIPING
07.2015

Dental Officer

Bagan Datoh Dental Clinic
TelukIntan
01.2016

Dental Officer

Gunung Rapat Dental Clinic
Ipoh
01.2017

Dental Officer

Jelapang Dental Clinic
Ipoh
01.2018

Assistance Head of Dental Officer In Charge

Batu Gajah Dental Clinic
Batu Gajah
01.2018 - 01.2024

Head of Dental Officer-in-Charge

Gunung Rapat Dental Clinic
Ipoh
01.2025 - 08.2025
  • Currently serving as the lead officer overseeing clinic operations and staff coordination.

Education

Bachelor of Dental Surgery - DENTISTRY

Penang International Dental College

Skills

  • Experienced in overseeing all aspects of clinic operations, ensuring adherence to medical protocols, compliance standards while making sure KPI's are met
  • Skilled in handling clinical cases and supervising dental officers to ensure quality care and protocol adherence
  • Strong time management skills with focus on efficient and timely task execution
  • Experienced in business growth discussions and applying critical thinking to strategic decisions
  • Strong team player with ability to work effectively in team setting, promoting collaboration and mutual support
  • Able to demonstrate dependability through consistent follow-through and reliability in task completion
  • Able to take full accountability for outcomes, ensuring high standards and continuous improvement

Accomplishments

  • Coordinator of "Oral Health Without Smoking Practices" (KOTAK) Program, Kinta District – 2017 to 2020
  • Excellent Service Award (Anugerah Perkhidmatan Cemerlang) – 2021
  • Member, MS ISO 9001:2015 Committee, Kinta District – 2023- present
  • Coordinator for Healthcare Assistant Enhancement Course 2023
  • Coordinator Patient Safety Goals (PSG) Kinta District – 2020 to Present
  • Organizing committee for Patient Safety Symposium 2024 Perak State level

Languages

English
Fluent
Malay
Fluent

Training

  • ROOT CAUSE ANALYSIS COURSE PERAK STATE 2023
  • MS ISO 9001:2015, E ISO COURSE 2023
  • RISK REGISTER ADMINISTRATION COURSE 2023
  • MS ISO 9001:2015, E ISO ENHANCEMENT COURSE 2024
  • EXCEL COURSE 2024
  • INTEGRITY AND DISCIPLINARY MANAGEMENT COURSE 2025

Timeline

Head of Dental Officer-in-Charge

Gunung Rapat Dental Clinic
01.2025 - 08.2025

Dental Officer

Jelapang Dental Clinic
01.2018

Assistance Head of Dental Officer In Charge

Batu Gajah Dental Clinic
01.2018 - 01.2024

Dental Officer

Gunung Rapat Dental Clinic
01.2017

Dental Officer

Bagan Datoh Dental Clinic
01.2016

Attachment dental officer at Paediatric Dentistry

HOSPITAL TAIPING
07.2015

Attachment dental officer at Oral Maxillofacial and Surgery

HOSPITAL TAIPING
01.2015

Dental Officer

Larut, Matang dan Selama
01.2014

Bachelor of Dental Surgery - DENTISTRY

Penang International Dental College
Erin Carmel Netto