ERIC SHARVIN DAVID
Pelabuhan Klang
Summary
Motivated individual with 11 years of experience in payment services and custodian banking, focusing on Electronic Payment Services (4.5 years) and Transaction Management (6.5 years), which includes Trade Capture, FXMM, Payment, Reconciliation, and Project Management.
Overview
17
17
years of professional experience
Work History
Senior Officer : Securities & Derivatives Analyst
Citi
03.2024 - Current
- Identify and resolve securities and derivative settlement issues.
- Assist in clearance, settlement and investigation of client securities and derivatives transactions.
- Escalate transaction processing issues to the appropriate department and collaborate on a solution.
- Coached junior team members, fostering professional growth and improving overall team performance.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Payment Specialist
Commerz Trade Services
05.2023 - 03.2024
- Responsible for the processing settlement of all domestic and cross-border international payment and remittance services and booking to the bank core system.
- Process and approve transactions for Singapore and Tokyo clients.
- Process MT103, MT101, MT202 & FX related payments.
- The systems utilized are Phoneix, Commander, Ipoint, and swift.com.
- Assist in system testing to implement global strategy and fulfill business needs when required.
- Trained and mentored employees to maximise team performance.
- Perform outbound calls to clients.
- Daily cash monitoring and investigations.
Medical Laboratory Intern.
Selcare Diagnostic Sdn Bhd
06.2022 - 02.2023
- Sample collection, patient registration, and labeling of samples.
- Routine Haematology, Chemical Pathology, and Microbiology/Serology laboratory.
- Molecular laboratory: COVID-19 RT-PCR, Human Papilloma Virus (HPV) Screening.
- Monitored laboratory inventory, ordering low-stock items to keep adequate levels of necessary items at all times.
- Participated in internal and external audit preparation related to ISO 15189:2022
- Participated in Selangor Saring Programme.
Senior Administrator, Trade Capture Luxembourg.
Royal Bank of Canada
05.2019 - 03.2022
- Led and directed all securities trade processing & settlement follow-up for operations in KL serving the hubs of London, Luxembourg, and Dublin.
- Trained and mentored junior administrators, developing dedicated, professional teams to deliver first-class clerical support.
- Demonstrated outstanding multitasking skills, effectively managing multiple projects at once to maintain smooth business support.
- Processed and validated securities transactions, cash payments, & third-party FX.
- Maintained and verified Daily Control and End of Day schedule for all daily processing, in accordance with team procedures.
- Daily reconcilation of cash and securities.
- Participated in SCUBA project covering Asia, UK, London & Europe entity.
Administrator, Trade Capture Luxembourg.
Royal Bank of Canada
12.2015 - 05.2019
- Received & processed all trade/securities transactions, cash payments & third-party FX order details from Investment Managers accurately and within deadlines.
- Ensured full coverage (clients & procedures) with regard to the banking regulation.
- Ensured authorized signatory lists remain updated with external counterparties as required.
- Daily reconciliation of cash & securities.
- Safekeeping function and trade flow monitoring.
- Assisted with day-to-day administrative tasks including investigation, amendment & clearance of reconciling items.
Payment Specialist.
HSBC Electronic Data Processing
08.2013 - 07.2015
Global Support Executive - Verifier.
HSBC Electronic Data Processing
02.2012 - 08.2013
Global Support Executive - Repairer.
HSBC Electronic Data Processing
02.2011 - 02.2012
- Prepared data entry, inputting or amending customers' information such as name, account number, address, swift code and etc) and corrected invalid information.
- Processed MT103, 199, 202, 202cov, 203, and 204 payments.
- Ensured currency cut-offs are successful - All currencies (Book, Branch, & SWIFT clearing), GBP currency (CHAPS clearing), EUR currency (EBA and TARGET clearing), and USD currency (FEDWIRE clearing).
- Participated and processed GBP payments via Late Money Market.
- Trained and mentored junior staff.
- Communicated with customers, and relationship managers professionally, offering support and enabling access to desired products via phone calls and emails.
- Liaised with banking partners on behalf of clients or to gather information on financial cases.
- Maintained a working understanding of business processes & financial services.
- Recorded high volumes of financial transactions with accuracy.
- Carried out supportive operations to facilitate financial services.
- Involved in trainings: Sanction Awareness, Know Your Customer, Information Security Risk Awareness, Anti-Money Laundering, Anti-Bribery, and Anti-Corruption.
Cashier
Tesco
12.2007 - 03.2008
- Maximized customer satisfaction by assisting with purchase selections, locating items, and promoting rewards programs.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Maintained clean, tidy, and organized checkout areas.
- Maintained high productivity by efficiently processing cash, credit, and debit payments.
Education
Bachelor in Medical Laboratory Science (Hons) -
Universiti Selangor (UNISEL)
2023
Foundation in Science -
SEGI College
2015
STPM - Science
Sekolah Tengku Ampuan Rahimah
2009
Skills
- Multitasking
- Leadership
- Teamwork
- Organisation & Time Management
- Microsoft Office Word, PowerPoint & Excel
- Workflow planning
Languages
English
Proficient
C2
Malay
Proficient
C2
Tamil
Upper Intermediate
B2
AWARDS
- HSBC EPS Best Global Support Executive, May 2012
- HSBC EPS Best Global Support Executive, February 2013
- HSBC EPS Best Global Support Executive, June 2013
- HSBC EPS Best Global Support Executive, August 2013
- HSBC EPS Best Global Support Executive, October 2013
- HSBC EPS Best Global Support Executive, Quarter 3 2013
- RBC's Rising Star Award, Quarter 3 2019
REFERENCES
• Dr. Ahmad Norasidi Bin Mohd Raffie, Timbalan Dekan Pembangunan Pelajar & Sumber, Fakulti Sains Kesihatan UNISEL.
Contact Number: +6010-2317261
• Ms. Marina Binti Mohd Farok Alex, Assistant Manager Operation, HSBC.
Contact Number: +6016-6107306
• Ms. Normaizatul Nabila Binti Zakari, Assistant Vice President, CITIBANK.
Contact Number: +6013-4135083
• Mr. Hafeez Azhar, Vice President, CITIBANK.
Contact Number: +6013-3528475
• Mrs. Isfaniza Binti Sulaiman, Team Lead of BO Payments Asia, Commerz Global Service Solutions
Contact Number: +6016-7760177
Timeline
Senior Officer : Securities & Derivatives Analyst
Citi
03.2024 - Current
Payment Specialist
Commerz Trade Services
05.2023 - 03.2024
Medical Laboratory Intern.
Selcare Diagnostic Sdn Bhd
06.2022 - 02.2023
Senior Administrator, Trade Capture Luxembourg.
Royal Bank of Canada
05.2019 - 03.2022
Administrator, Trade Capture Luxembourg.
Royal Bank of Canada
12.2015 - 05.2019
Payment Specialist.
HSBC Electronic Data Processing
08.2013 - 07.2015
Global Support Executive - Verifier.
HSBC Electronic Data Processing
02.2012 - 08.2013
Global Support Executive - Repairer.
HSBC Electronic Data Processing
02.2011 - 02.2012
Cashier
Tesco
12.2007 - 03.2008
Bachelor in Medical Laboratory Science (Hons) -
Universiti Selangor (UNISEL)
Foundation in Science -
SEGI College
STPM - Science
Sekolah Tengku Ampuan Rahimah
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