ERIC CHIN WAI LOK
Sales Executive
Kuala Lumpur
Summary
Dynamic Senior Sales Executive with 14 years proven track record at Duopharma Marketing Sdn Bhd, excelling in sales development and client relationship management. Recognized for consistently exceeding quotas and fostering strong client loyalty through effective communication and strategic territory management. Adept at new market penetration, driving substantial revenue growth and repeat business.
Sales professional with proven track record in driving revenue growth and building client relationships. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skilled in strategic planning, negotiation, and customer relationship management. Known for reliability and delivering consistent performance in high-pressure environments.
Overview
21
21
years of professional experience
4
4
Languages
Work History
Senior Sales Executive
Duopharma Marketing Sdn Bhd
01.2011 - Current
- Mentored junior sales representative, providing guidance on best practices and strategies for achieving success in the field.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Supervisor
Milrin Pharmaceutical Co. (M) Sdn Bhd
07.2006 - 11.2010
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Sales Supervisor
Deco and Art Sdn Bhd
01.2004 - 06.2006
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Education
SMK St.Paul Institution
Seremban01-2000
Skills
Sales development
Sales forecasting
Client relationship management
Territory management
Cold calling
Objection handling
New market penetration
Interpersonal and written communication
Sales follow-up
Additional Information
INTERNAL & EXTERNAL TRAINING SUMMARY RECORD IN DUOPHARMA
1) MS Excel Intermediate - Year 2011
2) Soft Skill Training Program - Year 2011
2) Taking Care of Our Intellectual Property - Year 2022
3) SOP Of Handling Product Complaint - Year 2022
4) Consequence Management & Environmental Social Governance - Year 2023
5) Refresher Integrity Policies & Procedure - Year 2024
6) Corruption Risk Management - Year 2024
Accomplishments
ACHIEVEMENT IN DUOPHARMA MARKETING SDN BHD
1. Year 2012 to 2017: 100% personal sales target achiever.
2. Year 2012 to 2017: Methadone Study Trip achiever
3. Year 2016: Top 20 Performer Incentive Trip to Tokyo
4. Year 2018: Top 40 Performer Incentive Trip to Jogjakarta
5. Year 2022: Top 20 Performer Incentive Trip to Switzerland, consistently
achieving 100% sales every month
6. Year 2023: Top 20 Performer Incentive Trip to Osaka
Timeline
Senior Sales Executive
Duopharma Marketing Sdn Bhd
01.2011 - Current
Sales Supervisor
Milrin Pharmaceutical Co. (M) Sdn Bhd
07.2006 - 11.2010
Sales Supervisor
Deco and Art Sdn Bhd
01.2004 - 06.2006
SMK St.Paul Institution
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