Summary
Overview
Work History
Education
Skills
Timeline
SWIMMING
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ENG HOOI CHEE

PENANG , MALAYSIA

Summary

Proven track record in enhancing safety and operational efficiency, exemplified at Security Guard Safety Sdn Bhd through tailored security protocols and incident reporting. Adept in crime prevention and fostering team productivity, I bring a blend of physical fitness and effective communication skills to achieve significant improvements in client satisfaction and process optimization.

Overview

15
15
years of professional experience

Work History

Private Security Guard

Security Guard Safety Sdn Bhd
05.2004 - 12.2006
  • Enhanced client safety by conducting thorough security assessments and implementing tailored security protocols.
  • Documented daily activities in detailed logbooks, creating a clear record of events for management review.
  • Managed access control at large-scale events, verifying attendee credentials and prohibiting entry to unauthorized individuals.
  • Conducted regular patrols of assigned facility to deter criminal activity and maintain visible presence for clients'' peace of mind.

House Keeping

Hotel Sunway Seberang Jaya
01.2003 - 04.2004
  • Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
  • Contributed to overall facility cleanliness by performing routine housekeeping tasks in assigned areas.
  • Enhanced clients'' daily living by providing personal care, housekeeping, and meal preparation services.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.

Sales & Technical Support

Soon Hooi Communication & Enterprise
01.2000 - 12.2003
  • Managed multiple high-priority projects simultaneously without compromising quality or timeliness of deliverables.
  • Collaborated with sales team to close deals, leveraging my technical expertise to address client concerns and requirements.
  • Improved customer retention rates by addressing their needs with tailored solutions and prompt problem resolution.
  • Supported the launch of new products by creating comprehensive user guides and troubleshooting documentation.

Data ,telecommunication Technical Support

Trident Engineering Sdn Bhd
01.1996 - 12.1999
  • Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
  • Provided exceptional technical support for software and hardware, resulting in reduced downtime for clients.
  • Increased efficiency with comprehensive knowledge of company products and services, allowing for quick issue resolution.
  • Enabled seamless software updates by guiding users through installation processes step-by-step over phone or email communications effectively.

Peoples Communication Sdn Bhd

Technician Telecommunication
01.1994 - 12.1995
  • Collaborated with employee engagement groups to develop and execute communications strategies for internal events.
  • Strengthened team productivity with effective project management and clear communication guidelines.
  • Advised executive leadership on communication strategies that aligned with business objectives while maintaining authenticity.
  • Implemented training workshops designed to enhance employee communication skills both internally and externally within the organization.

Store Keeper

Komtar Supermarket Penang Sdn Bhd
01.1992 - 12.1993
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Received product shipments and organized in stockroom storage area.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Optimized store layout using strategic storage solutions and techniques.

Education

No Degree - SIEMENS TECHNICAL TRAINING

SIEMENS ELECTRICAL ENGINEERING SDN BHD
KUALA LUMPUR MALAYSIA
03-1997

No Degree - BASIC ELETRONICS COURSE

INTEC EDUCATION CENTRE
George Town, Penang, Malaysia
10-1993

No Degree - INTENSIVE ENGLISH COURSE

DUNVILLE TRAINING CENTRE
George Town, Penang, Malaysia
07-1993

Skills

  • Physical fitness
  • Incident reporting
  • Threat assessment
  • Crime prevention

Timeline

Private Security Guard

Security Guard Safety Sdn Bhd
05.2004 - 12.2006

House Keeping

Hotel Sunway Seberang Jaya
01.2003 - 04.2004

Sales & Technical Support

Soon Hooi Communication & Enterprise
01.2000 - 12.2003

Data ,telecommunication Technical Support

Trident Engineering Sdn Bhd
01.1996 - 12.1999

Peoples Communication Sdn Bhd

Technician Telecommunication
01.1994 - 12.1995

Store Keeper

Komtar Supermarket Penang Sdn Bhd
01.1992 - 12.1993

No Degree - SIEMENS TECHNICAL TRAINING

SIEMENS ELECTRICAL ENGINEERING SDN BHD

No Degree - BASIC ELETRONICS COURSE

INTEC EDUCATION CENTRE

No Degree - INTENSIVE ENGLISH COURSE

DUNVILLE TRAINING CENTRE

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