Engele Vee Aurinarius

• Receiving, checking, recording, organising and storing stock as it is received.

• Ensures all loads are virtually correct before closing.

• Ensures all paperwork is accurate and correct prior to having signed by carriers.

• Checking data accuracy in orders and issuing invoices.

• Contacting clients to obtain missing information or answer queries.

• Liaise with the Logistics department to ensure timely deliveries.

• Maintain and update sales and customer records.

• Develop monthly sales reports.

• Ensure sales targets are met and report any deviations.

• Maintain clear account records for all customer and update them regularly.

• Assist in maintaining all food and beverage stocks
• Train and develope existing and new staff to maintain and improve the standard of service we deliver
• Communicate to the team through regular briefing to ensure effective business planning is understood and implemented by every member of the team
• Bring to a satisfactory conclusion any customer problem that occur
• Develope strong relationships with regular customers, leading to increased loyalty and repeat business
• Resolve customer complaints promptly and professionally, turning potentially negative experiences into positive ones