Emy Ezyfah
Clinical And Caregiver
PERAK
Summary
Dedicated Clinical Assistant with a proven track record at Hs Mediclinic and Surgery, excelling in electronic health records management and enhancing patient satisfaction. Leveraged appointment scheduling expertise and empathetic patient care to streamline operations and improve service quality. Achieved notable efficiency in clinical processes, demonstrating exceptional organizational and interpersonal skills.
Overview
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Language
Work History
Clinical Assistant
Hs Mediclinic and Surgery
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Maintained up-to-date patient records with medical histories and test results.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
Caregiver
Attia Home Care Nursing
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Spm - Cosmopoint
Sek. Men Ulu Kintq
Ulu KintaSkills
Electronic health records
Appointment Scheduling
Document filing
Needs assessment
Timeline
Clinical Assistant
Hs Mediclinic and Surgery
Caregiver
Attia Home Care Nursing
Spm - Cosmopoint
Sek. Men Ulu Kintq