Emmy Mazlinah Binti Sahid
Human Resource And Operations Director
Subang Jaya,Selangor
Summary
With over 20 years of experience in HR management, operations, and employee relations, I am an accomplished and results-driven Human Resource professional. Expertise in talent acquisition, workforce planning, performance management, and ensuring compliance with employment regulations. Excels at implementing HR strategies to enhance organizational efficiency and foster a productive workplace culture. Successfully led HR functions in diverse industries, driving operational excellence and promoting employee engagement. Strong leadership, communication, and problem-solving skills complemented by a passion for continuous improvement and people development.
Qualified Human Resource Manager with comprehensive background in managing HR operations and enhancing employee relations. Proven track record of streamlining HR processes and implementing effective policies to support organizational goals. Demonstrated leadership in fostering collaborative team environments and leveraging problem-solving skills to address complex HR challenges.
Overview
24
24
years of professional experience
2013
2013
years of post-secondary education
2
2
Languages
Work History
Human Resource & Operations Director
MN SUNSHINE HOLDING SDN.BHD
Subang Jaya, SELANGOR
08.2017 - Current
- Manage and drive the full Human Resource spectrum and providing day to day support and advice to Managing Director
- To ensure the Operations operates at maximum efficiency
- Develop and implement the best practice human resources processes in all areas
- Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
HR Executive – Manpower Planning & Recruitment
Saint-Gobain Construction Products (Malaysia) Sdn. Bhd (Formerly known as BPB Malaysia Gypsum Sdn. Bhd.)
04.2005 - Current
- Collaborates with developers / vendors on the design, development, maintenance, troubleshooting and training on the HRIS database
- Plan and design improvements to existing HRIS systems to increase the overall efficiency
- Develop and implement HR policies and procedures and provide support on the Company’s employment guidelines and legal requirements
- Interpret and support a company policies and procedures with provide the clarification
- Ensures a policy is up to date and communicates on the timely manner to managers and employees
- Manages and maintains employee personnel records
- Administer compensations, benefits and recreation programs
- Identify and implement benefits to increase the quality of life for employees, by researching benefits issues
- Provides current and prospective employees with information about job duties, trainings, wages, and opportunities for promotion
- Analyze and modify compensations and benefits policies to establish competitive programs and ensure compliance with legal requirements
- Establishes the effective working relationships and build relationships focusing on a customer service by responding to service requests, provide support and attend to ongoing issues in a professional manner
- Handling on the salary benchmarking
- Handling a monthly payroll (related to the Link project)
- Manage annual manpower planning for the company
- Manage and handle the Regional Recruitment (SCC)
- To take a lead role in the redeployment exercise for the Company post-merger manpower requirements
- Manage and co-ordinate recruitments vs
- Approved headcounts
- Develop and execute strategies for expansion of manpower within the Groups of Company
- Work in line with the business units to plans, forecasts and monitors manning requirements or the various business needs and priorities within the Group
- Prepare the analysis and monthly / annual reports on recruitment and attrition
- Work closely with business units on the retention and attrition related activities
- Looking at cost saving of the company for recruitment process
- Give support to nine countries such as Malaysia, Singapore, Indonesia, Vietnam, Korea, Taiwan, Philippines, China and Thailand (Different businesses)
- Monitor performance to agreed success measures
- Manage leadership selection and assimilation and formulate leadership position profile and facilitate assimilation of new leader
- Identify and develop appropriate programs for career advancement, staff development and staff retention
- Manage HR initiatives for talent development and management, inclusive of Hi-potential and succession management, Career Development programs and competency based programs for the organization
- Develop and promote continuous learning culture within the Company Offer salaries, promotions and increments that reflect market practice and are within salary structure
- Responsible for the supervision of all planning activities with proposed budgets in order to carry out the activities
- To set and track a target for the team
- To motivate and manage morale team members and build bond between team members and company
- Plan, coordinate and organize charity events
- Preparation of People Review Documentation and Material
- To manage and handle the review with Manager level
- To come out with Develop in Action
- To ensure the implementation
- Familiar with Labour Law, Employment Act, Industrial Relations Act
- Handling DI and Labour cases
- To compute the rating for the job size for all positions starting with Managing Director until the short floor positions
- Come out with the summary for the Job Scope, Job Responsibility & Job Accountability for upgrading & promotion purposes
- To review Job Description for all position
- To review company policy and procedure of Data Bank
- To ensure the policy and procedure has been followed
Human Resource Manager
Nestle Manufacturing (M) Sdn Bhd
08.2016 - 05.2017
- Manage and drive the full Human Resource spectrum and providing day to day support and advice to the Factory Manager and Head of Department
- To ensure the Operations operates at maximum efficiency
- Particular support is needed in the areas of employee communications, rostering, employment contract management, union, employee relations, performance management, code of conduct, overtime and absenteeism management
- To develop best practice human resources processes in all areas
- Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
Manager, Human Capital Operations
F&N Dairies Manufacturing Sdn Bhd
01.2013 - 07.2016
- Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
- Set up HR objectives, strategies and plans in line with factory directions and plans; cascade down into individual HR objectives & KPIs
- Train, develop and coach HR team to ensure objectives' achievements
- Review factory structure, ie functional & key roles, with HODs quarterly in order to ensure the right manning to cope with business growth
- Quarterly review HR work processes to be in line with factory/corporate needs
- Ensure aligned/consist HR policies/procedures with corporate HR
- Monitor compliance of HR processes e.g
- On employment, payroll, discipline, etc
- Work and agree with line managers on department structure and manning relating to company's succession needs/output targets
- Monitor and review quarterly
- Work with line manager to prepare position profiles for factory and review periodically with Factory Mgr./HC Mgr, and to share info with HODs in factory
- Prepare HR budget
- Monitor and control all HR functions on a monthly-basis
- Monthly, review and analyze HR reports and summaries to all HODs for outstanding issues to be improved
- (Reports : Manpower, Recruitment, OT, Absenteeism, Training courses, Attrition rate & Exit Interview, Office administration expenses)
- Set up recruitment strategy and plan (Including outsourcing management), implement and evaluate tools result in order to recruit high caliber staff and meet business requirements
- Identify individuals training & development needs with line managers
- Prepare training & development budget and plan to serve factory training needs to ensure staff has adequate training to fulfill their job
- Monitor course conducted and evaluate result from staff performance
- Monitor an appropriate system of performance assessment relating to staff work objectives & KPIs
- Identifying career development and future training needs with line managers
- Co-ordinate, advice and monitor with line managers of succession plan for key position(s)/high potential(s) and performance improvement plan for the low performer
- Ensure alignment with corporate HR on performance management and talent management
- Monitor and control all staffing related costs ie benefits and welfare
- Ensure payroll administration to be accurate and timely
- Perform audit procedures
- Advise basis salary to comply with the company salary structure to ensure uniformity across all areas and competitiveness in the market place together with corporate HC
- Develop and implement ER Activities to support 'Organization Culture' as defined by the top management on cross-functional teamwork
- Build and maintain relationships with government officials and community through various activities (ie activities sponsorship and participation, local manpower recruitment, etc.) to keep long-term business sustainability
- Promote hygiene, 5S, suggestion system, small group activities, Safety, Health & Environment concepts and implementation
- Advise, mitigate and process all disciplinary issues including those which require legal/police course of actions with the objective of safeguarding the position of the Company
- Conduct DIs, counseling and coaching session with employees, where applicable, to ensure compliance to the expected conduct and values set by the Company
- Act as a consultant to all levels for HR issues matters: manpower forecast, restructuring, conflict management and people management
- Link up with corporate HR for directions
- Participate in the bidding process of third party service providers
- Periodically monitor and evaluate the performance of third party services (e.g
- Canteen, Security, Medical services, Sanitary, Laundry, Uniform, Transportation, Gardener, etc.) and forward results to Purchasing Department
- Organize the welfare committee elected membership and submit the election result to corporate HR and management-team
- Conduct quarterly welfare committee meetings and feedback the issues/improvement plan to third party (e.g
- Canteen, Security, Medical services, Sanitary, Laundry, Uniform, Transportation, Gardener, etc)
- Accommodate factory visitor(s)
- Lead the periodic Collective Agreements negotiations balancing between cost and efficiency
- Interface with Union leaders to inculcate a harmonious relationship
Assistant Manager Human Resource
InternationalSOS (M) Sdn Bhd
11.2011 - 01.2013
- Company Overview: Medical Service for Oil & Gas
- The role focuses on providing day to day support and advice to the Head of Medical Staffing and to ensure the Human Resources Operation operates at maximum efficiency
- Particular support is needed in the areas of employee communications, rostering, employment contract management, employee relations, performance management, code of conduct, overtime and absenteeism management
- To develop best practice human resources processes in all areas
- Supporting Medical Services in contract tightening and the development of appropriate HR processes for the end to end management of Medical Services remote staff (Medic for Oil & Gas industry)
- Support the HR management for all contracts ensuring that appropriate HR and leadership practices are in place on all sites
- Support various tenders from a HR perspective
- Develop and maintain good working relationships with all key internal customers
- Work with the senior management team to develop and implement appropriate strategies to meet the needs of the business whilst maximizing the International SOS brand in the market place
- Contribute to the profitability of the company by adhering to the department’s operating budget and controlling employee activity expense budget
- Provide sound advice regarding Industrial Relations regulations and requirements
- Medical Service for Oil & Gas
Senior HR Executive
Cargill Palm Product (M) Sdn Bhd
07.2010 - 11.2011
- Managing the full HR spectrum in Plant
- Recruitment Process
- Manpower Planning
- Training & Development
- Payroll
- Compensation & Benefit
- Wages
- Industrial Relation
- Employee Relation
- Talent Management
- Involve with Collective Agreement discussion / renewal / proposal
- Managing Union
- Managing work permit for foreign worker
- Managing Sedex Requirement
- Involve with startup new refinery plant
- Review and revise the Policy & Procedure for new plant
Human Resource & Admin Executive
Sri Bayanaemas Warehousing (KL) Sdn Bhd
03.2004 - 04.2005
- Overall in-charge of Human Resource and admin function
- Handed IR, EFP & Socso
- Prepared the payroll by used a UBS System
- Manage Trainings and Developments for all staff
- Conducted recruitments from beginning until completed the recruitments process
- Liaise with Labour department, KWSP, Socso, Executive Search and etc
- To ensures staff welfare
- Act as company representative
Human Resource Assistant Manager
Ewwy Enterprise / Pusat Tuition Ewwy
05.2001 - 02.2004
- To manage the whole HR function like handling recruitment, training and development, payroll (UBS), handling Labour Law case
- Be a company representative
- Make sure company rules and regulation is same par with government regulation
- Managing staff welfare and tardiness issues
Education
Master in Business Administration - Human Resource Management
University Putra Malaysia
Bachelor's Degree - Academy of Malay Studies, Minor in Information Technology
University of Malaya
Skills
Internet
Motivators
- The ability to produce results as require by the management
- A self-motivated person who enjoys dealing with various levels of people
Push Pull Factors
- Looking for new challenging tasks. To broaden my knowledge and skills in Human Resources.
- Looking for Career Development
- Higher remuneration package
Miscellaneous
Notice : 1 Month
Mobile Numbers
- 010-3999466
- 011-59331881
Personal Information
- IC Number: 760227-07-5026
- Age: 49
- Hobbies: Reading, Sports (Badminton & Cycling), Drifting, Traveling
- Date of Birth: 02/27/76
- Gender: Female
- Nationality: Malaysia
- Marital Status: Married
Travelling, Hiking and Create New Recipe
- Traveling: Passionate about exploring new cultures, experiencing diverse traditions, and discovering breathtaking landscapes. Enjoys immersing in different environments to gain global perspectives.
- Hiking: Enthusiastic about outdoor adventures, trekking challenging trails, and connecting with nature. Finds hiking to be a perfect blend of fitness, exploration, and mental relaxation.
- Cooking & Recipe Development: Enjoys experimenting with new ingredients, creating innovative recipes, and refining culinary techniques. Loves sharing homemade dishes that bring people together.
Timeline
Human Resource & Operations Director
MN SUNSHINE HOLDING SDN.BHD
08.2017 - Current
Human Resource Manager
Nestle Manufacturing (M) Sdn Bhd
08.2016 - 05.2017
Manager, Human Capital Operations
F&N Dairies Manufacturing Sdn Bhd
01.2013 - 07.2016
Assistant Manager Human Resource
InternationalSOS (M) Sdn Bhd
11.2011 - 01.2013
Senior HR Executive
Cargill Palm Product (M) Sdn Bhd
07.2010 - 11.2011
HR Executive – Manpower Planning & Recruitment
Saint-Gobain Construction Products (Malaysia) Sdn. Bhd (Formerly known as BPB Malaysia Gypsum Sdn. Bhd.)
04.2005 - Current
Human Resource & Admin Executive
Sri Bayanaemas Warehousing (KL) Sdn Bhd
03.2004 - 04.2005
Human Resource Assistant Manager
Ewwy Enterprise / Pusat Tuition Ewwy
05.2001 - 02.2004
Bachelor's Degree - Academy of Malay Studies, Minor in Information Technology
University of Malaya
Master in Business Administration - Human Resource Management
University Putra Malaysia
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