Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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EMILY FOO

Senior Marketing Manager
Batu Caves,Selangor

Summary

Experienced marketing leader with a firm understanding of market conditions, trends and positioning strategies. Background includes both traditional and digital marketing campaigns. Top-notch leadership, planning and conflict resolution skills.

Overview

16
16
years of professional experience
8
8
years of post-secondary education

Work History

SENIOR MARKETING MANAGER

POWER ROOT (M) SDN BHD
PETALING JAYA, SELANGOR
05.2021 - Current
  • Lead 8 (eight) yearly projects from concept through completion
  • Created 9 (nine) marketing campaigns, which resulted in +17% increase in Total revenue FY April'22
  • Supervised design and production staff developing innovative designs for creative communication projects while managing deadlines.
  • Improved Powder and RTD segment product margin by 5% through assessment of product mix and consumer trends
  • Leveraged data insights Kantar and Nielsen, and previous campaigns to develop targeted marketing initiatives
  • Engaged senior executives on monthly projections, product launches and other marketing plans.
  • Transformed corporate website and social media platforms to better engage customers and promote sales.
  • Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments

MARKETING MANAGER

POWER ROOT (M) SDN BHD
PETALING JAYA, SELANGOR
12.2020 - 04.2021
  • People's manager for team of 4
  • Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
  • Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol which resulted in 10% of cost savings
  • Counseled senior leadership during business development decision-making to optimize ROI, profitability, marketing strategy and communications planning.
  • Reporting into Executive Director and dotted line to CEO with weekly presentation across rolling 12 months activities from new product launches to brand campaign roll-out
  • Negotiated vendor contracts and services to meet budget requirements.
  • Analyzing reports detailing campaign performance, customer engagement and engagement trends, especially Always ON CPAS, Shopee Campaigns
  • Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.

MARKETING MANAGER

SUNTORY BEVERAGE & FOOD
PETALING JAYA, SELANGOR
06.2019 - 11.2020
  • Managed MYR 12mio marketing budget and associated P&L to develop and execute marketing strategies, budgets.
  • Created 5 marketing campaigns, which resulted in 10% increase in revenue and brand share growth by 19.2%
  • Briefed senior executives on monthly projections, product launches and other marketing plans.
  • Developed 3 years innovative roadmap and targeted collateral to support overall branding objectives.
  • Transformed corporate website and social media platforms to better engage customers and promote sales.
  • Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Managed team of 2 employees, overseeing hiring, training, and professional growth of employees.
  • Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
  • Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.

REGIONAL CATEGORY MARKETING MANAGER

COLGATE PALMOLIVE MALAYSIA
PETALING JAYA, SELANGOR
01.2016 - 05.2019
  • Supervised all marketing and planning activities to exceed segment sales and margin goals.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Achieved profitability goals by developing and implementing all commercial activities and overtaken competitor to be No.1 market position for Toothbrush in MY & SG
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Considered business demands and customer preferences when developing pricing structures and marketing plans.
  • Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
  • Oversaw product planning and demand management basis monthly level in order to maintain adequate product levels.
  • Planned, implemented and tracked sales and marketing strategies to promote brand products.
  • Developed and executed e-commerce proposition, including positioning, values, tone of voice and design elements to bring value and convenience to customers.
  • Leveraged Google Analytics and AB testing to monitor effectiveness of online marketing strategies, website content and user experience.

REGIONAL SENIOR BRAND MANAGER

COLGATE PALMOLIVE MALAYSIA
PETALING JAYA, SELANGOR
01.2014 - 12.2015
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Developed team communications and information for meetings.
  • Identified issues, analyzed information and provided solutions to problems.
  • Increased revenue by 10% through maximizing new product introductions.
  • Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
  • Performed forecasting to identify necessary changes for supply chain business.
  • Directed full-cycle marketing and advertising strategies including cost estimation, managing resource allocation and community relations building.
  • Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits.

BRAND MANAGER, NESTLE (M) SDN BHD

NESTLE MALAYSIA
PETALING JAYA, SELANGOR
03.2011 - 12.2013
  • Lead strategic creative and communication partnership to fully immerse with BBNW (Brand Building the Nestle Way Framework) Strengthen Brand credentials with heart health experts and accredited heart foundation of Malaysia as advocate through walk- a- mile campaign.
  • Learn from failure of NPD Nestle Omega launched less than 1 year recognizing Penetration and Reach as success formula Planned, Implemented and Tracked Sales of brand products to forecast demand and profit projections
  • Build 3 years Innovation Pipeline working alongside with Innovation and renovation manager to accomplish objectives and boost long term profitability.
  • Test and Learn social/ digital campaign through clear measurable metrics Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
  • Researched and investigated project requirements.
  • Managed full-cycle marketing and advertising strategies including estimating costs, managing resource allocation and adjusting production schedules.
  • Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
  • Developed insights on marketing campaigns to assess performance against goals.
  • Planned, implemented and tracked sales and marketing strategies to promote brand products
  • Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach

COMMERCIAL STRATEGY TRAINEE

NESTLE SWITZERLAND
VEVEY, Riviera-Pays-d'Enhaut
08.2012 - 12.2012
  • Enhanced success of advertising strategies by compile and track best practices campaign and communication across markets
  • Conducted research, gathered information from multiple sources and presented results.
  • Collaborated with R&D to develop gastrointestinal concept for testing
  • Counseled senior leadership during business development decision-making to optimize profitability, marketing strategy and communications planning.

ASSISTANT BRAND MANAGER

SARA LEE MALAYSIA
PETALING JAYA, SELANGOR
07.2010 - 02.2011
  • Managing development of strategic brand plans as part of AOP process to satisfy company's profit and growth goals under supervision of Senior Brand Manager.
  • Building Ridsect Aerosol strength through reconnecting with consumers through piloting innovations and creating new indications and expanding markets.
  • Co-ordination and monitoring of New Product Development Schedule, R&D activities, Advertising Development, Research Development, Promotion Event and Activity Development, Pesticide Board administration and general follow-up of other suppliers.
  • Determined target demographics and devised strategic marketing initiatives to reach target audiences.
  • Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.

BRAND EXECUTIVE

SARA LEE MALAYSIA
PETALING JAYA, SELANGOR
07.2009 - 06.2010
  • Branding, Packaging design, Advertising Development & Production, Media Effectiveness, Consumer Promotion Sampling, POS Design and Production).
  • Managed first brand campaign, Ridsect School Campaign to build education awareness of Dengue through schools.
  • Which including managing promotional initiatives and special events to enhance press coverage and boost engagement.
  • Closely monitors and analyzes sales volumes, market share trends and competitive activity by keep up to date with market trends and new developments utilizing information for business improvement A&P Management.

CATEGORY EXECUTIVE

SARA LEE MALAYSIA
PETALING JAYA, SELANGOR
10.2007 - 06.2009
  • Responsible working closely with marketing to identify category objectives and strategy.
  • Leveraged industry trends and competitive analysis to improve customer relationship building increased sales and brand exposure by developing new in store collateral, and sales materials and optimizing target audience reach.
  • Category captain for insecticide category for trade partners i.e. Tesco, Giant to improve category assortment through planogram basis on shopper decision tree, which resulted in sales growth of 15% within 12 months.
  • Identified and reported key performance indicators to define successful category management.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Compiled and analyzed data to determine approaches to improve sales and performance

NATIONAL DISTRIBUTOR EXECUTIVE

F&N COCA COLA MALAYSIA
SHAH ALAM, SELANGOR
10.2005 - 09.2007
  • Assist and implement identified Distributor Management Project, planned by National Distributor Manager
  • Work closely with marketing ream to facilitate communication of marketing campaigns to sales distributors, developed and executed on dealers' program brand penetration which resulted overall 10% growth.
  • Facilitated seamless communication of marketing campaigns to sales dealers.
  • Developed team communications and information for distributors sales force monthly meetings.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Created plans and communicated deadlines to complete projects on time

Education

IEMBA - International Executive Master in Business Admin

Asia Metropolitan University
Cyberjaya, Malaysia
01.2021 - 07.2022

MBA - BUSINESS ADMINISTRATION & MANAGEMENT

PERDANA UNIVERSITY (CMI ACCREDITED)
MALAYSIA
06.2020 - Current

BBA - BUSINESS ADMINISTRATION

UNIVERSITY oF ABERTAY DUNDEE
MALAYSIA
05.2004 - 06.2005

ADVANCED DIPLOMA - BUSINESS MANAGEMENT

TUNKU ABDUL RAHMAN COLLEGE
MALAYSIA
05.2002 - 04.2004

DIPLOMA - BUSINESS STUDIES

TUNKU ABDUL RAHMAN COLLEGE
MALAYSIA
05.2000 - 04.2002

Skills

Advertising & Branding

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Accomplishments

Key Contributions

Power Root Malaysia Sdn Bhd

  • Drive Recovery consumption for functional coffee - AliCafe and Perl, during uncertainty Covid-19 pandemic through creating new consumption occasion through festive (HRP'21), execution online and offline which resulted Monthly $SOM +0.9% from 6.9% to 7.8%
  • Develop and execute penetration plan for new brand pillar, Frenche Roast into new normal, strategizing through strong digital - WOM Key Influencers, social community content and always on CPAS resulted growth Nielsen FY $SOM +1% and Kantar Penetration gain +1.7% (YTD Nov'21)
  • Launch New Product through integrated physical and mental availability of Perl Yuzu from creative concept development to advertisement direction in both online and offline which garnered positive consumers sentiments and testimonials through social listening and incremental +8% to overall Perl Brand.
  • Extend and Strengthen AliCafe and Extra Power Root through 2 new which resulted incremental sales +10% to the brands by execution of precision marketing.

Suntory Beverage and Food Malaysia

  • Developed Ribena accelerate recovery growth strategies and plan from impact of product recall and out of stocks situation.
  • Translating the strategies into actionable plan which led to steady increasing share growth month on month, YTD May'20 vs LY +2.9% to 11%
  • Win in festive, CNY 2020 (APPIES AWARD 2021) successful campaign development and integration leading consumption share growth 0.8% from 5.6% to 6.8%
  • Develop 100% digital campaign "Ribena Joy From Home" communication by turnaround HRP 20 in line with covid-19 consumer festive sentiments which led to recognition and featured in Oh! Media Top Raya Ad List ( Oh! Media is Malaysia's top Malay social page)
  • Build Suntory towards digital innovation through establishment partnership with Local Google and the first to experiment Google VRC in APAC for HRP'20 campaign, which resulted to 30% lower cost to reach (24% improvement against industry benchmark for CPG) and become an official case study on their website.
  • Build and Grow Ecommerce Suntory official store; Ribena Led with double digits growth month on month with clear development of strategy and plan basis on digital funnel

Colgate Palmolive Malaysia

  • Lead and mobilize NPD launch for Slim Soft Flex Clean across MY and SG which resulted in share growth - MY 1.0% and SG 4.5%
  • Identify key growth opportunities through deep dive analysis of toothbrushes multi pack price segment 3s and 5s which led to cemented colgate leadership as No.1 in Malaysia and Singapore (FY2018 and H1, 2019)
  • Develop and lead Colgate Plax Ramadan Penetration program of Plax 100ml RM1 in collaboration with Giant which generated 10% growth in brand penetration
  • Managed commercial plan of Ajax Aroma Sensorial and Glo Anti Bau from concept creation to launch Identify opportunities and lead Go To Market (GTM) to establish Colgate Toothbrush in Indonesia

Nestle Malaysia

  • Gained recognition as best in store activation through delivery of Nestle Omega Plus largest cholesterol checks "Know Your Number" Campaign Collaborated with team and external partners in development of best use of newspaper and point of sales materials which resulted Gold Award in Malaysia Media Award 2012
  • Learn from failure of NPD Nestle Omega launched less than 1 year recognizing Penetration and Reach as success formula

Additional Information

LINE MANAGERS - WORK DIRECTLY

ARVIND CHINTAMANI, VP MARKETING, COLGATE PALMOLIVE INDIA
+91 9619837222


MEI ANN, NG, ASSOCIATE DIRECTOR, MUNDIPHARMA, SG
+65 8891 5523

Timeline

SENIOR MARKETING MANAGER

POWER ROOT (M) SDN BHD
05.2021 - Current

IEMBA - International Executive Master in Business Admin

Asia Metropolitan University
01.2021 - 07.2022

MARKETING MANAGER

POWER ROOT (M) SDN BHD
12.2020 - 04.2021

MBA - BUSINESS ADMINISTRATION & MANAGEMENT

PERDANA UNIVERSITY (CMI ACCREDITED)
06.2020 - Current

MARKETING MANAGER

SUNTORY BEVERAGE & FOOD
06.2019 - 11.2020

REGIONAL CATEGORY MARKETING MANAGER

COLGATE PALMOLIVE MALAYSIA
01.2016 - 05.2019

REGIONAL SENIOR BRAND MANAGER

COLGATE PALMOLIVE MALAYSIA
01.2014 - 12.2015

COMMERCIAL STRATEGY TRAINEE

NESTLE SWITZERLAND
08.2012 - 12.2012

BRAND MANAGER, NESTLE (M) SDN BHD

NESTLE MALAYSIA
03.2011 - 12.2013

ASSISTANT BRAND MANAGER

SARA LEE MALAYSIA
07.2010 - 02.2011

BRAND EXECUTIVE

SARA LEE MALAYSIA
07.2009 - 06.2010

CATEGORY EXECUTIVE

SARA LEE MALAYSIA
10.2007 - 06.2009

NATIONAL DISTRIBUTOR EXECUTIVE

F&N COCA COLA MALAYSIA
10.2005 - 09.2007

BBA - BUSINESS ADMINISTRATION

UNIVERSITY oF ABERTAY DUNDEE
05.2004 - 06.2005

ADVANCED DIPLOMA - BUSINESS MANAGEMENT

TUNKU ABDUL RAHMAN COLLEGE
05.2002 - 04.2004

DIPLOMA - BUSINESS STUDIES

TUNKU ABDUL RAHMAN COLLEGE
05.2000 - 04.2002
EMILY FOOSenior Marketing Manager