EMILIA MOHD EMLA

• Venture CRO/BCM – Report to: CEO/Venture Lead
• • Led the development and execution of an Enterprise Risk Management Framework (ERM), focusing on areas such as operational and technology resilience, risk register management, and internal controls enhancement.
  • Spearheaded the establishment of continuity and resilience plans (BCM), bolstering the company's readiness for unforeseen events, including pre-go live and go live facilitation and approval processes.
  • Directed the refinement of Operational Risk processes, with a keen focus on ensuring compliance with evolving regulatory standards and industry best practices, including financial crime, ABC (anti-bribery and corruption), and COI (conflicts of interest) and fraud mitigation.
  • Pioneer in deployment of new system on third party risk management and establishment of bespoke assessment templates and checklists.

• Digital Bank CRO/BCM– Report to: CEO
• • Engineered a robust Enterprise Risk Management (ERM) framework, with a particular focus on Business Continuity Management (BCM) to ensure operational resilience during disruptions.
  • Developed and implemented a Risk Control-Self Assessment (RCSA) procedure to proactively identify and mitigate risks, aligning with regulatory compliance standards, due diligence requirements and incorporating cyber response plans and information security protocols to mitigate cyber threats and vulnerabilities effectively.
  • Conducted targeted training sessions on Risk Management and Business Continuity to enhance employee awareness and adherence to regulatory guidelines, including COC (Code of Conduct) principles.
  • Facilitated the development of a Risk Management Roadmap and Operational Readiness Requirements, ensuring alignment with regulatory standards and obtaining necessary approvals from regulators.

• Management & Process Excellence & BCM/Acting CRO – Report to: CSO
• • Established a comprehensive Enterprise Risk Management (ERM) framework, emphasizing Operational Resilience and incorporating in enterprise risk registers to systematically identify, assess, mitigate risks through enhancement risk RCSA assessment, business process management approach in achieving process excellence.
  • Spearheaded the development and implementation of a Fraud Management Policy and Framework, aligning with compliance standards and enhancing the organization's defense against financial crime and fraudulent activities.
  • Implemented a robust Third-Party Risk Management Framework, ensuring due diligence in vendor selection and fortifying the organization's resilience against external risks.
  • Led efforts to achieve ISO Certification for 27100 and 27200, demonstrating adherence to international standards for Information Security Management Systems (ISMS) and bolstering the organization's cybersecurity posture.
  • Implemented cyber hygiene practices and technology risk assessments to strengthen the organization's defenses against cyber threats, aligning with regulatory requirements and industry best practices.

• Risks Management (ORM, SRM, BCM, TRM) – Report to: Group CRO
• • Orchestrated the revision of Operational Resilience and Business Continuity Management (BCM) processes, aligning them with Integrated Risk Management framework incorporating technology, cyber and infosec related aspects to enhance the organization's ability to withstand operational disruptions.
  • Crafted and implemented a comprehensive Shariah Risk Management Framework/Policy together with establishment of shariah working group committee.
  • Led the establishment of a robust Business Continuity Plan (BCP) for critical operations, ensuring seamless business continuity during disruptive events such as Major Change Outages (MCO) and crisis situations.
  • Collaborated with stakeholders to develop Key Risk Indicators (KRIs) and conduct Risk Control-Self Assessment (RCSA) procedures, fostering a proactive risk management culture and ensuring compliance with regulatory requirements.
  • Initiated Risk Culture Programs and appointed Risk Champions to promote risk, compliance, BCM and ABC awareness and facilitate related initiatives across the organization including branches, driving the implementation of Risk Management Roadmap objectives.

• Report to: Group CRO
• • Implemented a comprehensive Operational Risk Management Policy, instilling risk-awareness throughout the organization and ensuring alignment with Enterprise Risk Management objectives.
  • Established a robust Incident Management & Data Collection procedure, facilitating the timely response and resolution of operational incidents to minimize impact on business operations.
  • Conducted interactive Scenario Analysis and Risk Review workshops to identify and assess potential risks, enhancing risk identification and management capabilities across the organization.
  • Led the development and maintenance of the Risk Register and business line mapping, capturing and evaluating risks to inform strategic decision-making and prioritize risk mitigation efforts.
  • Collaborated with stakeholders to conduct Risk Control-Self Assessment (RCSA) procedures and Incident Management & Data Collection (IMDC) exercises, enhancing risk monitoring and control mechanisms.

• Process Review (PM, ORM, BCM, Strategic Mgmt, Org Realignment) – Report to: CEO/COO
• • Conducted comprehensive Operational Risk thematic review programs, meticulously assessing operational processes and procedures to identify gaps and recommend enhancements.
  • Facilitated the design and review of Operational Risk tools and building blocks, optimizing risk assessment and mitigation processes for increased efficiency and effectiveness.
  • Developed and implemented an Enterprise Risk Management transition plan, orchestrating the alignment of risk management practices with organizational objectives and priorities.
  • Led the development and maintenance of the Enterprise Risk Register, capturing and evaluating key risks to inform strategic decision-making and risk mitigation strategies.
  • Collaborated with stakeholders to establish a Program Management Office and Corporate Admin structure, centralizing administrative functions to streamline operations and improve organizational efficiency.

• ORM, BCM, ERM, Regional Desk – Report to: Regional CRO
• • Spearheaded the implementation of an integrated Risk Management framework, orchestrating the adoption of standardized processes for risk identification and mitigation across the organization.
  • Established a robust Business Continuity Management framework, ensuring the resilience of critical operations against various potential disruptions.
  • Conducted comprehensive risk assessments and audits for regional operations, meticulously evaluating adherence to regulatory requirements and internal policies to mitigate operational risks effectively.
  • Collaborated with stakeholders to develop and maintain the Risk Register, capturing and analyzing key risks to inform strategic decision-making and risk mitigation strategies.
  • Led the establishment of a Centre of Excellence for Islamic Finance covering all Islamic entities across Maybank Group and house of Maybank pillars, providing specialized expertise and support in Islamic finance risk management practices and strategies.

• Operational Risk, Policy & Governance – Report to: Head, ORM, SRM and BCM
• • Developed and implemented an Operational Risk Management Policy, articulating clear guidelines for the identification, assessment, and mitigation of operational risks within the organization.
  • Established a comprehensive Enterprise Risk Management Policy inclusive relevant risk tools and metrics, systematically addressing risks associated with third party engagements to safeguard organizational interests.
  • Conducted tailored training sessions on Operational Risk Management for staff, enhancing their awareness of risk factors and fostering a culture of accountability and proactive risk management.
  • Orchestrated Branch Business Continuity Planning (BCP) exercises and pandemic preparedness plans, ensuring operational resilience and continuity in the face of potential crises for head office and branches.
  • Spearheaded initiatives for digitalization and digitization, leveraging technology to enhance risk management processes and streamline operations in alignment with organizational objectives.

• Global Shared Services Hub for STANDARD CHARTERED BANK, to: Business Operational Risk Manager (BORM)/ Global Head of GCC
• • Implemented a robust Operational Risk Management framework, proactively identifying and mitigating operational risks to ensure the organization's resilience and continuity.
  • Conducted rigorous risk assessments and audits across various operational units, pinpointing control weaknesses and recommending enhancements to strengthen risk management practices.
  • Developed and implemented an Incident Management & Data Collection (IMDC) procedure, facilitating timely response and resolution of operational incidents to minimize their impact on business operations.
  • Spearheaded the establishment of an Incident Command Centre and facilitated Board Operational Risk Committee (BORC) and Forum Operational Risk Committee (FORC) meetings, ensuring effective oversight and governance of operational risk management processes.

• Project and Contract Management, Administration and Expat Services, Talent Acquisition, BD - Report to: Regional COO

•SPOC on centralised repository across the company of multiple projects in managing high level project timelines, budgets, and quality standards as well as involvement in preliminary project risk assessments
• Led the review of construction and oil & gas incumbents in preparation of their profiles and interview arrangements (junior to middle management) for placement for short projects within clients’ head offices or subsidiaries. Progressive engagements with clients to facilitate preliminary or ad hoc requirements.
• Orchestrated project teams and facilitated seamless communication especially with stakeholders, ensuring alignment with project objectives and requirements throughout the project lifecycle.

Administration, Procurement, HR Services, Contract Management, Document Controller - Report to: SVP of Communications and Mobile
• Offered proficient administrative, procurement and hr operations services support to project teams, ensuring streamlined project operations and effective communication channels at regional capacity.
• Maintained meticulous project documentation and records, facilitating accurate project tracking, comprehensive reporting and appointed Document Controller across the Group during ISO 9001:2001 certification activities.
• Assisted in project planning and scheduling activities, contributing to the timely and successful execution of project deliverables as well as site visits to project sites, clients sites, base station sites and bonded warehouses.