Elsie Ahaya

• Greeted incoming patient professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved patient problems and complaints.
• Confirmed appointments, communicated with patient, and updated patient records.
• Kept reception area clean and neat to give patients positive first impression.
• Handled cash transactions and payments records accurately.
• Improved appointment scheduling system, reducing wait times and increasing patient satisfaction.
• Reduced waiting times for patient by implementing more efficient check-in process.

•Experienced baker with over 6 years in cake baking and decorating.

•Managed daily product order with accuracy.

•Managed creative cakes decorating with fresh cream, butter cream and fondant.

•Good designing cake according to customer's request.

•R&D cake recipe until get the perfect taste.

•Managed all the costumer bouquet or hamper request.

•Delivery goods on time by own.

•Managed office operations and procedure.

•Maintained office efficiency by planning and implementing office system.

•Managed front office reception and administration duties.

•Assisted colleagues with administrative task.