Eloise Yin-Jhin Calais
Seri Kembangan, Selangor,10
Summary
Creative and motivated Digital Content Creator with experience in writing, designing, and producing engaging multimedia content for social and web platforms. Skilled in SEO-friendly content and visual storytelling, with a foundation in multimedia computing and a passion for driving audience engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Content Writer
Altair Information Technology Sdn Bhd | Subsidiary of Hellotool Sdn Bhd
04.2025 - Current
- Write news articles, game descriptions, and blog content optimized for user engagement, using CMS platforms.
- Conduct keyword research, perform on-page SEO to improve search rankings, and increase website traffic.
- Review and optimize meta titles, descriptions, headers, and internal linking for better SEO performance.
Graphic Designer
Hellotool Sdn Bhd
01.2025 - 03.2025
- Designed and edited product catalogs, YouTube thumbnails, and social media graphics to boost brand visibility.
- Edit and produce YouTube video content by utilizing AI tools for marketing and promotional purposes.
- Perform product photoshoots, and retouch images to create high-quality visuals for e-commerce platforms.
Graphic Designer Intern
Hellotool Sdn Bhd
09.2024 - 12.2024
- Created social media visuals, filmed and edited journaling videos, and developed promotional graphics using Adobe Photoshop, Illustrator, and Capcut.
- Managed social media platforms, including YouTube, TikTok, Facebook, and Instagram, by planning, scheduling, and publishing content.
Customer Service Operator
EQ Sport Sdn Bhd
10.2020 - Current
- Manage financial transactions and maintain customer account records using database tools efficiently.
- Handle inbound and outbound calls, emails, and messages to resolve customer complaints, and provide timely solutions.
Education
BSc (Hons) - Multimedia Computing
YPC International College
Partnering With Liverpool John Moores University12.2024
Malaysian Certificate of Education (SPM) -
SMK Seri Kembangan
Seri Kembangan, Selangor12.2019
Skills
- Copywriting, SEO
- Microsoft Office Suite
- Adobe Photoshop, Illustrator, InDesign
- AI Design Tools (MidJourney, Hailuo etc)
- HTML, CSS, JavaScript, PHP, SQL
- Canva, Capcut
Certification
Malaysian University English Test (MUET)
Band 4.5
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Malay
Professional Working
Timeline
Content Writer
Altair Information Technology Sdn Bhd | Subsidiary of Hellotool Sdn Bhd
04.2025 - Current
Graphic Designer
Hellotool Sdn Bhd
01.2025 - 03.2025
Graphic Designer Intern
Hellotool Sdn Bhd
09.2024 - 12.2024
Customer Service Operator
EQ Sport Sdn Bhd
10.2020 - Current
BSc (Hons) - Multimedia Computing
YPC International College
Malaysian Certificate of Education (SPM) -
SMK Seri Kembangan