Summary
Overview
Work History
Education
Skills
References
Training
Timeline
ResearchAssistant
ELMI TIRMIZI BIN MOHAMMAD

ELMI TIRMIZI BIN MOHAMMAD

ASSISTANT MANAGER
Shah Alam

Summary

Currently seeking a challenging job position of a Project Manager where I can advantage the business by using my 14 years of experience, leadership abilities and technical knowledge in team building, project management and Networking Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

25
25
years of professional experience
5
5
years of post-secondary education

Work History

Project Manager SDWAN MYGOVNET 2.0

GITN SDN Berhad
04.2023 - 10.2023
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Developed and implemented strategic project plans to meet business objectives.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.

Assistant Manager

GITN Sdn Berhad
1 2019 - Current
  • Coordinate and execute service fault restoration process and to ensure the restoration time is meet the customer's SLA and minimize rebate to customer
  • Coordinate and execute service delivery with complete documentation in accordance to project implementation schedule as per RFS and minimize LAD to customer
  • Coordinate and response on the escalated tickets via online ticketing system with accurate information to ensure customer being update frequently; keep customer inform (KCI)
  • To support, execute and continuously manage restoration and service delivery performance for RGS team and KKH, continuously seek for Opportunities For Improvement (OFI) to reduce number of fault and recommend for improvement
  • To coordinate, execute and support the quality initiatives by company such as PIP 3.0, ISO, ISMS, ITSM certification, MYGOV
  • NET Lab Assurance Initiative, OSHE and LME to achieve highly operational service excellence
  • Initiate and coordinate monthly meeting with subordinates and respective KKH in discussing and solving obstacles.

Network Technical Assistant

GITN Sdn Berhad
01.2005 - 01.2019
  • Install router and setup network services for government agencies
  • Install firewall for value added security services for government agencies
  • Install bandwidth manager network monitoring service for government agencies
  • Troubleshoot problem related user complaint with MYGOV
  • NET services
  • Perform site survey and User Acceptance Test at customer premise
  • Coordinate and verify internal wiring, invoice and supporting document
  • Manage asset delivery using inventory system
  • Install and troubleshoot backup line to ensure critical site connected and working.

Technical Ground Support

Malaysia Airlines (MAS)
01.1999 - 01.2000
  • Ground Support Equipment Mechanic repair and maintain ground support vehicles and equipment.

Education

Business Administration (HONS) Operation Management -

Universiti Teknologi Mara (UiTM)
05.2014 - 05.2019

Skills

Malay

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References

Mr. Shaiful Rizal Sulaiman, State Business & Operation Manager, GITN Sdn Berhad, 013-380 9730

Training

  • Troubleshooting and Maintaining Cisco IP Networks, 2018
  • Interconnecting Cisco Networking Devices, 2018
  • Certified IPv6 Security Engineer, 2015
  • Optical Time-Domain Reflectometer (OTDR) & Optical Fiber Inspection, 2013
  • Allied Telesis Installer & Professional Router, 2012

Timeline

Project Manager SDWAN MYGOVNET 2.0

GITN SDN Berhad
04.2023 - 10.2023

Business Administration (HONS) Operation Management -

Universiti Teknologi Mara (UiTM)
05.2014 - 05.2019

Network Technical Assistant

GITN Sdn Berhad
01.2005 - 01.2019

Technical Ground Support

Malaysia Airlines (MAS)
01.1999 - 01.2000

Assistant Manager

GITN Sdn Berhad
1 2019 - Current

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